Head of It

3 weeks ago


Dubai, United Arab Emirates alzubair.hr@gmail.com Full time

**Duties and Responsibilities**:

- Oversee the implementation, maintenance, and enhancement of the company’s IT infrastructure and systems.
- Lead the IT department in planning and executing technology initiatives that drive business growth and efficiency.
- Develop and implement IT policies and procedures for company data and IT systems.
- Ensure compliance with relevant regulations, standards, and industry best practices.
- Develop and manage the IT budget, ensuring cost-effective allocation of resources.
- Monitor IT expenditures and identify opportunities for cost savings.
- Lead and oversee IT projects from conception to completion, ensuring they are delivered on time, within scope, and within budget.
- Act as the primary point of contact for IT-related matters across the organization.
- Collaborate with department heads and executive management to understand and meet their IT needs.
- Manage relationships with external vendors, service providers, and partners.
- Negotiate contracts and service level agreements (SLAs) to ensure high-quality and cost-effective solutions.
- Monitor vendor performance and address any issues that arise.
- Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of IT services.
- Oversee the provision of IT support services to ensure user satisfaction promptly to minimize business disruption.
- Ensure the effective operation of IT services and support for all departments.
- Provide leadership, mentorship, and development opportunities for IT staff.

**Requirements**:

- Experience in IT project management and infrastructure roles, with at least 3-6 years in a leadership Team Lead position
- Advanced Knowledge of computer hardware
- Advanced Knowledge of Network infrastructure
- Advanced Knowledge of Software Systems
- Must have experience of full cycle **implementation of SAP Modules**:

- Must have IT related certification ( CCNA, CCNP/CCIE, MCSA/MCSE, ITIL )
- UAE experience in the same capacity is a must
- Willing to work in Dubai and Can Start ASAP

Pay: AED5,000.00 - AED8,000.00 per month

Application Question(s):

- Do you have experience in project/implementation of SAP Module?

**Experience**:

- IT Team Lead Role: 5 years (required)

**Location**:

- Dubai (preferred)


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