Client Renewals Administrator

2 weeks ago


Dubai, United Arab Emirates Creative Zone Full time

**About us**:
At Creative Zone, we firmly believe in the power of entrepreneurship and its ability to provide new opportunities to people and accelerate a country’s innovation and sustainability. Since 2010 we have pioneered the business setup process to give more start-ups and SMEs the best start possible whilst offering a variety of value-added services to grow their businesses.
- Handling the drafting of the resolution and sale of shares agreement for any renewals with amendments.
- Generating letters of engagement in support of Renewal team
- Monitoring incoming funds in live repors
- Updating the renewal manager to make sure that the licenses are renewed.
- Following up on pending documents required for renewal which will have amendments
- Monitoring DED multi-year payments done upon sign up to make sure it’s processed by the CRM’s.
- Uploading renewal opportunities to Zoho and generating the opportunity lists for the renewal managers,
- Responding to customer enquiries and Updating and assist renewals team with CRM management.

**Requirements**:

- Bachelors Degree qualified in a relevant discipline
- Previous experience in company formation and business set-up is preferred but not essential.
- Proven track record of meeting and exceeding targets
- Background in customer service
- Proficient in MS Office, with working knowledge of CRM platforms
- A customer-oriented attitude
- Excellent communication skills
- Outstanding attention to detail.
- Available to start work as soon as possible.

**Benefits**:
We pride ourselves in assisting some of the biggest Multinational companies and start-ups launch their business in the UAE. As a team, we are unified by our passion for making business setup easier and faster for our clients and supporting them with everything they need in the process. We’re looking for passionate people who want to drive innovation and help companies take the first step, the giant leap and everything in between.

We support our talent with various programs for personal and professional growth and offer a collaborative, forward-thinking work environment for a good work-life balance.

Sounds like a team you want to be a part of?

**If you are ambitious, enthusiastic and ready for your next challenge we would love to hear from you



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