Customer Relationship Executive

1 week ago


Abu Dhabi, United Arab Emirates Green Buildings Facility Management LLC Full time

**Roles & Responsibilities**
- Develop and maintain strong relationships with clients to ensure satisfaction and retention.
- Identify and pursue new business opportunities within existing client accounts.
- Handle incoming leads and develop them into clients of the company.
- Communicate marketing promotions to clients.
- Develop and execute client retention strategies to ensure long-term partnerships.
- Conduct regular business reviews with clients to review performance, address issues, and identify areas for improvement.
- Serve as the main point of contact for clients, addressing any questions or concerns they may have.
- Collaborate with internal teams to ensure prompt and accurate delivery of client requests or projects.
- Participate in team meetings and provide feedback and suggestions for improving customer experiences.
- Providing customer service feedback to management teams in order to develop strategies and train employees.
- Strong time management and decision-making skills.
- Adhere to all company policies and procedure.

**Qualifications**
- Available for an immediate start.
- Bachelor's degree in business administration, marketing, finance, or related field.
- Minimum of 5 years of experience in client relationship management or B2B sales.
- Strong communication and interpersonal skills.
- Proven track record of building and maintaining client relationships.
- Knowledge of CRM software and proficiency in MS Office suite.
- Exceptional customer service, verbal and written communication, organizational and multitasking skills.

Pay: From AED3,000.00 per month

Application Deadline: 08/12/2024


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