Customer Relationship Officer for ERP Software

3 weeks ago


Abu Dhabi, United Arab Emirates ENTERPRISE SYSTEMS ANALYSIS TECHNOLOGY (ESAT) Full time

Job Location**:Abu Dhabi**

As a Customer Relationship Officer, you will be responsible for generating leads, nurturing client relationships, and closing sales deals for our software products/services. Your primary focus will be on sales and marketing efforts to drive revenue growth and expand our customer base.

**Responsibilities**:

- **Lead Generation**:_

Research and identify potential clients who would benefit from our software solutions.
- **Client Relationship Management**:_

Build and maintain strong relationships with existing and potential clients.

Understand clients' business needs and tailor solutions to meet their requirements.
- **Sales Presentations and Demos**:_

Conduct product demonstrations and presentations to showcase the features and benefits of our software products.

Address client inquiries and objections effectively to facilitate the sales process.
- **Sales Pipeline Management**:_

Manage the sales pipeline effectively, from lead generation to closure.

Track and report on sales activities and progress using CRM software.
- **Collaboration with Marketing Team**:_

Work closely with the marketing team to develop and execute targeted marketing campaigns.

Provide feedback on marketing strategies based on client interactions and market trends.
- **Market Research**:_

Stay updated on industry trends, competitor activities, and market dynamics.

Identify new opportunities for business development and market expansion.

**Qualifications**:
Proven UAE experience in sales or marketing, preferably in the software industry.

Strong communication and interpersonal skills.

Excellent presentation and negotiation abilities.

Proficiency in CRM software and other sales tools.

Ability to work independently and as part of a team.

Bachelor's degree in business, marketing, or a related field (preferred).

Driving License (preferred)

Arabic speaker (preferred)

Application Question(s):

- Do you have UAE Driving License?

**Education**:

- Bachelor's (required)

**Experience**:

- Software Sales in UAE: 2 years (required)



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