Intern - Revenue Reservations

2 months ago


Dubai, United Arab Emirates Accor- North & Central America Full time
  • Coordinates daily reservation tasks for the entire team and assists
  • Ensures daily briefings and creates an engaged, motivated and cohesive team that works together to achieve common objectives
  • Maintains reservations standards that drive revenues, optimizes organizational efficiencies and instills guests engagement
  • Ensure appropriate scheduling to minimize response time to customers and ensure immaculate quality of reservations and inquiries
  • Leases and cooperates with other departments as needed
  • Creates reports and analysis as directed by Cluster Director of Revenue
  • Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
  • Aims to upsell rooms and other services to maximize the profitability of the company
  • Other tasks as allocated.

Qualifications

  • A student of 3rd or 4th year in Hospitality School or a recent graduate.
  • Strong administrative skills.
  • Must be excellent using computer and well versed in all computer applications.
  • Positive attitude and good communicator.
  • Ability to plan and organize workload.
  • Fluent in English.
  • Accuracy and attention to detail.
  • Highly responsible & reliable.


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