Revenue & Reservations Executive

3 weeks ago


dubai, United Arab Emirates Accor Hotels Uae Full time
The job posting is outdated and position may be filled
- To supervise & manage Reservations operations and coordinates its activities with the other departments.- To ensure a continuously high quality of reservations delivery to the clients and to manage and motivate the reservation team.- To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.- To be entrepreneurial and to think beyond the boundaries is expected.- To provide service that is sincere, warm and enthusiastic, ensure residents' satisfaction.Revenue Management responsibilities:- To monitor potential highs and lows period in the business.- To support and implement appropriate sales actions after revenue strategy meetings every week with commercial team.- To analyze market segmentations daily and monthly basis to evaluate the online and offline sales opportunities.- To update sales and front office teams about hotel demand calendar throughout the year according to the city demand.- To maximize hotel yield by upselling and suggestive selling in line with hotel strategy.- To be aware of the Hotel occupancy and average room rate daily, month to-date and performance against budget requirements.Key Deliverables and ResponsibilitiesPlanning & Organizing:- Maintains effective guest relations to ensure repeat business, and works closely with commercial and other operation departments of the hotel.Operations:- Promotes a helpful and professional image to the client and gives full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude.- Contribute to the design of the hotel's business strategy and daily / monthly revenue targets.- Monitor online channel representation (GDS, CRO, web, 3rd parties etc.)- Ensure daily reservations duties, including pick-ups, travel agent commissions and responses to clients for enquiries.- Complete the Rate Shopping Report on a daily basis.- Ensure that restricted dates, offer rates and promotions are updated and monitored on a daily basis.- Perform daily arrival check to avoid no-shows and rebates and inconveniences at guest check-in.- Knows the required operation procedures of opera (or any other system in use) and maintains an awareness of guest, Corporate, Travel Agencies, and Group profile through system.- Shows complete product knowledge, understand rate structure and apply rate management.- Ensures all administration procedures are maintained to hotel and company standards.- Answers all incoming calls to reservations as per company standards.- Positively contributes to the sales activities within the hotel and maximizes sales opportunities.- Anticipates clients' needs and assist guests in any further requests.- Attends training sessions when required and operates in line with the training and information received.- Ensure to distribute and prioritize the booking requests to the team.- Supervise and develop the Reservations Agents.- Ensures all reservations and requests are confirmed correctly and within 24 hours and upon request according to the quality standards.- Understands the cancellation and no show policy action and follows the guarantee procedure.- Has a thorough knowledge of current rates and promotions. Promotes up-sells and cross sells at all times. Identifies and communicates sales leads to the Sales team- Understands the Hotel's Credit Policy and is applied.- Ensure proper shift hand over and daily reports are completed accurately- Ensure that CRS booking delivery is checked from time to time and properly entered into PMS- Ensure that all special rates, complimentary booking, and upgrades approved by the authorized persons.- Apply room inventory restrictions on local and international system as directed by revenue director.- Have complete knowledge of the FIT rate structure.- Assist in training the Reservations team in up selling, reservation skills and systems.- To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.- Resolve / report guest complaints or requests and liaise with the party concerned to ensure immediate follow up has been made.- Assist in Task Force Teams for new openings as requested.- Seek out potential corporate clients and gives the lead to either the Reservations Manager or the Sales Department- Coordination with Front Office and other departments if regarding requests as required. Disclaimer: Drjobs.ae
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr

  • Dubai, United Arab Emirates Holiday Homes Full time

    Job Title: Reservation & Revenue Executive Job Summary: As a Reservation & Revenue Executive, you will be responsible for overseeing all aspects of reservations, ensuring efficient booking processes, maximizing occupancy rates, and providing excellent customer service. You will coordinate with various departments, and utilize systems to maintain accurate...


  • Dubai, Dubai, United Arab Emirates Holiday Homes Full time

    Job Title: Reservation & Revenue ExecutiveJob Summary:As a Reservation & Revenue Executive, you will be responsible for overseeing all aspects of reservations, ensuring efficient booking processes, maximizing occupancy rates, and providing excellent customer service. You will coordinate with various departments, and utilize systems to maintain accurate...


  • Dubai, United Arab Emirates Westminster Properties Full time

    _**Reservation and Revenue Supervisor**_ required for a leading holiday homes business in Downtown Dubai. - PLEASE APPLY ONLY IF U MEETS THE REQUIREMENT._ - **Minimum 3 years solid UAE Experience in 5* Hotel **(or Holiday Homes) **as reservation and Revenue Supervisor**: - Extensive experience in **PROPERTY MANAGEMENT SYSTEM (Opera, RMS) **back office -...


  • Dubai, Dubai, United Arab Emirates Accor Hotels Uae Full time

    The job posting is outdated and position may be filled To supervise & manage Reservations operations and coordinates its activities with the other departments. To ensure a continuously high quality of reservations delivery to the clients and to manage and motivate the reservation team. To record and process all reservation inquiries made by phone, fax or...


  • Dubai, Dubai, United Arab Emirates Westminster Properties Full time

    _Reservation and Revenue Supervisor_ required for a leading holiday homes business in Downtown Dubai. PLEASE APPLY ONLY IF U MEETS THE REQUIREMENT._- Minimum 3 years solid UAE Experience in 5 Hotel (or Holiday Homes) as reservation and Revenue Supervisor:Extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS) back office- Age Maximum 35 Years...


  • Dubai, United Arab Emirates RKH Hospitality Full time

    We are looking for the below position with hotel experience. - Revenue and Reservation Manager **Requirements**: - Broad knowledge of the hotel industry - Good Knowledge in Revenue and Reservation. - Prologic Software and Wishnet Knowledge - Ready Join immediately


  • Dubai, United Arab Emirates M Hotels & Resorts Full time

    We are looking for the below position with hotel experience. - Revenue and Reservation Manager Job Responsibility: - Ensure a proficient teamwork and always supervise the reservation department. - Effectively manage all communication between the reservation team, front office and operations teams. - Ensure that all incoming and outgoing booking/reservation...


  • Dubai, United Arab Emirates M Hotels & Resorts Full time

    We are looking for the below position with hotel experience. - Revenue and Reservation Manager Job Responsibility: - Ensure a proficient teamwork and always supervise the reservation department. - Effectively manage all communication between the reservation team, front office and operations teams. - Ensure that all incoming and outgoing booking/reservation...


  • Dubai, United Arab Emirates Green Tara International Full time

    Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations. - Daily pick-up analysis, strategy adjustments and reporting. - Perform competitive benchmark studies and follow market trends. - Create and develop pricing strategies. - Provide a weekly dynamic forecast of expected results, variances and budget...


  • Dubai, United Arab Emirates Green Tara International Full time

    Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations. - Daily pick-up analysis, strategy adjustments and reporting. - Perform competitive benchmark studies and follow market trends. - Create and develop pricing strategies. - Provide a weekly dynamic forecast of expected results, variances and budget...


  • Dubai, United Arab Emirates Accor- North & Central America Full time

    Coordinates daily reservation tasks for the entire team and assistsEnsures daily briefings and creates an engaged, motivated and cohesive team that works together to achieve common objectivesMaintains reservations standards that drive revenues, optimizes organizational efficiencies and instills guests engagementEnsure appropriate scheduling to minimize...


  • Dubai, Dubai, United Arab Emirates Accor- North & Central America Full time

    Coordinates daily reservation tasks for the entire team and assistsEnsures daily briefings and creates an engaged, motivated and cohesive team that works together to achieve common objectivesMaintains reservations standards that drive revenues, optimizes organizational efficiencies and instills guests engagementEnsure appropriate scheduling to minimize...


  • Dubai, United Arab Emirates Accor- North & Central America Full time

    Coordinates daily reservation tasks for the entire team and assistsEnsures daily briefings and creates an engaged, motivated and cohesive team that works together to achieve common objectivesMaintains reservations standards that drive revenues, optimizes organizational efficiencies and instills guests engagementEnsure appropriate scheduling to minimize...


  • Dubai, Dubai, United Arab Emirates M Hotels & Resorts Full time

    We are looking for the below position with hotel experience. Revenue and Reservation ManagerJob Responsibility: Ensure a proficient teamwork and always supervise the reservation department. Effectively manage all communication between the reservation team, front office and operations teams. Ensure that all incoming and outgoing booking/reservation requests...


  • Dubai, Dubai, United Arab Emirates Green Tara International Full time

    Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations. Daily pickup analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and develop pricing strategies. Provide a weekly dynamic forecast of expected results, variances and budget comparisons....


  • Dubai, Dubai, United Arab Emirates MOVENPICK Full time

    1- Revenue & Reservations ExecutiveJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Monitor potential highs and lows period in the business.Support and implement appropriate sales actions after revenue strategy meetings every week with commercial team.Analyze market segmentations daily and monthly basis to evaluate the online and offline sales...

  • Revenue Executive

    2 weeks ago


    Dubai, Dubai, United Arab Emirates FMP Homes Real Estate Management Full time

    As a Revenue Executive, you will be responsible for overseeing all aspects of reservations, ensuring efficient booking processes, maximizing occupancy rates, and providing excellent customer service. You will coordinate with various departments, and utilize systems to maintain accurate records and streamline operations.Responsibilities: Develop and implement...

  • Reservation Executive

    3 weeks ago


    Dubai, United Arab Emirates Medait Star Real Estate Full time

    The Reservations Executive will be responsible for overseeing the Holiday Homes division, ensuring that all bookings are handled efficiently and effectively. They will also be responsible for implementing and maintaining policies and procedures related to reservations and pricing, as well as overseeing the operational aspect of the Holiday Homes divisions. -...

  • Revenue Executive

    2 months ago


    Dubai, United Arab Emirates Apt Resources Full time

    **REVENUE EXECUTIVE**: **Job ID **:2519 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Sales AED 2,500.00 - 3,500.00 **Other Benefits **:Accommodation, meals, transportation and other hotel benefits **GCC Driving License **:No **Description: - Responsibility included supporting the...


  • Dubai, United Arab Emirates Accor- North & Central America Full time

    Coordinates daily reservationtasks for the entire team and assistsEnsuresdaily briefings and creates an engaged, motivated and cohesive teamthat works together to achieve commonobjectivesMaintains reservations standardsthat drive revenues, optimizes organizational efficiencies andinstills guests engagementEnsure appropriatescheduling to minimize response...