Assistant Reservations Manager

6 months ago


Dubai, United Arab Emirates Carlton Downtown Hotel Full time

We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Reservations Manager you are responsible to promote a professional image to the client with an effective communication on all reservation related matters to ensure smooth and efficient service delivery, whereby your role will include key responsibilities such as:
Ensure all administration procedures are maintained to hotel and company standards

Maintain during the reservation process of groups a close relationship with group leaders and co-ordinate and finalize all requirements with them

Possess thorough knowledge of current rates and promotions and promote, upsell and cross sell at all times

Understand the hotel credit policy and ensure it is applied while making group reservations

Positively contribute to all the sales activities within the hotel and maximize sales opportunities

Anticipate clients needs and ensure that credit and billing instructions are clearly mentioned and supported

Ensure all reservations and requests are confirmed within 24 hours

**Job Types**: Full-time, Contract
Contract length: 36 months

**Salary**: AED2,100.68 - AED9,967.90 per month


  • Assistant Revenue

    4 months ago


    Dubai, United Arab Emirates Intercity Hotel Dubai Jaddaf Waterfront Full time

    The Assistant Reservations and Revenue Manager assists the Sales Department by overseeing, coordinating and directing the service, operations, logistics and activities of the Revenue & Reservations Department in order to maximize occupancy at the highest achievable rate. Takes responsibility for the smooth and efficient operation of the Reservations...

  • Reservation Manager

    6 months ago


    Dubai, United Arab Emirates New grand career solution Full time

    Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings. - Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS. - Manage the Reservations team to meet and exceed budgeted targets. - Develop the Reservations team...


  • Dubai, United Arab Emirates Grand Mercure Hotel and Residences Dubai Airport Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • CRM Manager

    3 months ago


    Dubai, United Arab Emirates Unipod Hospitality Full time

    Job Opportunity: CRM Manager / Assistant Reservations Manager (Based in Dubai) We are seeking an experienced CRM Manager / Assistant Reservations Manager to join our dynamic team and enhance customer relationships within the hospitality industry. This role is essential in driving customer satisfaction, improving operational efficiencies, and creating...


  • Dubai, United Arab Emirates Hilton Full time

    Assistant Reservations Manager - Waldorf Astoria Dubai Palm Jumeirah A Assistant Reservations Manager for Waldorf Astoria Dubai Palm Jumeirah ensures the smooth and efficient operations of the Reservation department through prompt, effective and proper reservation service to achieve maximum room revenue, in order to meet or exceed the revenue target....


  • Dubai, United Arab Emirates Hilton Full time

    Assistant Reservations Manager | Waldorf Astoria Dubai Palm Jumeirah The Assistant Reservations Manager for Waldorf Astoria Dubai Palm Jumeirah ensures the smooth and efficient operations of the Reservation department through prompt, effective and proper reservation service to achieve maximum room revenue, in order to meet or exceed the revenue target....

  • Reservation Manager

    8 months ago


    Dubai, United Arab Emirates Oscar Star Facilities Management Services LLC Full time

    **Duties & Responsibilities** - As Reservations Manager, you will drive the performance of the reservations team on property. - You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. - You will further be responsible for maintaining and improving reservations operations to...

  • Reservation Manager

    8 months ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in...


  • Dubai, United Arab Emirates Hilton Full time

    A Assistant Reservations Manager for Waldorf Astoria Dubai Palm Jumeirah ensures the smooth and efficient operations of the Reservation department through prompt, effective and proper reservation service to achieve maximum room revenue, in order to meet or exceed the revenue target. Monitors upselling techniques. **What will I be doing?** - Monitor RMS for...

  • Reservations Manager

    8 months ago


    Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Reservation Manager

    6 months ago


    Dubai, United Arab Emirates Oaks Hotels Full time

    Company Description Themes from the adventurer Ibn Battuta's travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ideally located for travelers who wish to take advantage of all Dubai has to offer, with shopping and beaches close by. For travelers seeking freedom, independence, and space. Oaks...

  • Reservations Manager

    7 months ago


    Dubai, United Arab Emirates Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

  • Reservations Manager

    6 months ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Studio M Arabian Plaza Full time

    As a Reservations Supervisor at Studio M Arabian Plaza, Dubai, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes. **Key Job Responsibilities**: - Supervise and...

  • Reservations Manager

    4 weeks ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** Reservations Manager** As a** Reservations Manager,** you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Revenue & Reservations function. **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote...

  • Reservations Manager

    6 months ago


    Dubai, United Arab Emirates Carlton Downtown Hotel Full time

    **RESERVATION MANAGER DUTIES AND RESPONSIBILITIES**: - Knowing the entire Reservation Procedure according to the International Hotel manual system. - Responsible for Hotel and Local Reservations - Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager. - Allocate daily tasks to...


  • Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Franchise Hotel

    6 months ago


    Dubai, United Arab Emirates Vignette Collection Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and...

  • Reservation Manager

    6 months ago


    Dubai, United Arab Emirates Westminster Properties Full time

    **RESERVATION EXECUTIVE****: - 5* Hotel Back ground **(or Holiday Homes) with solid experience in **PROPERTY MANAGEMENT SYSTEM **(like Opera, RMS)as reservation executive (back office) Urgent - **5* Hotel UAE Experience** in **Property Management System** regarding reservations booking, check in, check out, cancellations, Invoicing, Receipts, blocking the...

  • Reservations Agent

    6 months ago


    Dubai, United Arab Emirates Studio M Arabian Plaza Full time

    As a Reservations Agent at Studio M Arabian Plaza, Dubai, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room...