Intern - Revenue Reservations

4 weeks ago


Dubai, United Arab Emirates Accor- North & Central America Full time
  • Coordinates daily reservationtasks for the entire team and assists
  • Ensuresdaily briefings and creates an engaged, motivated and cohesive teamthat works together to achieve commonobjectives
  • Maintains reservations standardsthat drive revenues, optimizes organizational efficiencies andinstills guests engagement
  • Ensure appropriatescheduling to minimize response time to customers and ensureimmaculate quality of reservations andinquiries
  • Leases and cooperates with otherdepartments as needed
  • Creates reports andanalysis as directed by Cluster Director ofRevenue
  • Handle Group and IndividualReservations inquiries via email, phone and WhatsApp according tothe stringent Reservations Standards set forth by management toenhance guest engagement and maximize overall hotelrevenue
  • Aims to upsell rooms and other servicesto maximize the profitability of thecompany
  • Other tasks as allocated.

Qualifications

  • A student of 3rd or 4th year inHospitality School or a recent graduate.
  • Strongadministrative skills.
  • Must be excellent usingcomputer and well versed in all computerapplications.
  • Positive attitude and goodcommunicator.
  • Ability to plan and organizeworkload.
  • Fluent inEnglish.
  • Accuracy and attention todetail.
  • Highly responsible &reliable.


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