Contact Center Bidding Manager

Lead the end-to-end biddingprocess for contact center projects, from initial opportunityassessment to final proposalsubmission.Collaborate with Sales, Operations,Finance and other departments/teams to gather necessary informationfor proposals.Analyze client requirements anddevelop customized solutions and pricingmodels.Conduct market research to...

**13286-Contact Center**: **Experience**:3-4**Posted**:06 Apr,2023**Location**:United Arab Emirates**Key Responsibilities & Accountabilities**: - Knowledge of Contact Center-CRM integration - Knowledge of API services - Quality Management (QM) - Work Force Management (WFM) modules - Good knowledge of databases like PostgreSQL, MS-SQL - Configuration,...

The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives:• Efficiently manage SGE’s Regional Call Center operation• VOC & CS_Risk Center operation handling• CQI Index achievemnet(KPIs...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of...

**Responsibilities**: - Analyze call center statistics and adjust processes to meet or exceed sales goals. - Lead team meetings and provide coaching and motivation to team members. - Prepare work schedules to ensure sufficient coverage. - Develop monthly, quarterly, and annual call center goals and action plans. - Ensure the team is meeting and exceeding...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

Contact Centre Executive - Syrian Language - French and Arabic Urgently looking for our client Location - Dubai - Conduct research to locate and provide information useful in responding to customers’ inquiries - Take orders, forward requests, and process payments for purchased products - Enter information into contact center database to create and...

**aG Resources is looking for the Contact Center PMO for our reputable client in Dubai.** **Location: Dubai** **Durations: 6 months contract renewable** - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers. -...

Hello! Greeting from GCH!! Job title: Call Centre Representative - Contact Center Job location: Dubai| Job type: Full time, Permanent - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

Job description Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Salary**: AED 7K-8K + Benefits Start date: Soon **Responsibilities**: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and...

**About this role**: To support our growth in KSA, we are now looking for a Bid Manager to oversee and support the full bid cycle of projects. You will be working remotely in Dubai and report to our Managing Director in Riyadh office. You would have strong stakeholder management skills and be the point of contact for all stakeholders, ensuring clarity and...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met.Ensure a good relationship with our third party outsourced.Responsible of calibrating the service between external and internal customer care staff.Provide regular feedback and reports to Country head of customer care to ensure...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met.Ensure a good relationship with our third party outsourced.Responsible of calibrating the service between external and internal customer care staff.Provide regular feedback and reports to Country head of customer care to ensure...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

Via Medica International Healthcare LLC, Abu Dhabi, UAE is looking for a Bid Manager to join our team.The Bid Manager is responsible for supporting the sales team by leading the company’s response to formal tenders (ITBs, RFPs, RFQs) and vendor registration requests.Requirements:Work experience: At least 5 years in Bid Management.Certificate: APMP...

**About Melodica Music Academy**: Melodica Music Academy is a renowned institution dedicated to the promotion of music and fostering a creative environment for music enthusiasts. We take pride in offering high-quality music education and nurturing talent. Our mission is to inspire the world through the power of music, and we are currently seeking a Contact...

We are seeking a motivated and independent **Call Center Officer** / **Supervisor **who will be responsible for leading and inspiring the Contact Centre team. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Coach and provide training, support to team members to...

Review/analyze workforcemanagement data on a regular basis to ensure adherence to the groupquality standards are consistently met.Ensurea good relationship with our third partyoutsourced.Responsible of calibrating theservice between external and internal customer carestaff.Provide regular feedback and reports toCountry head of customer care to ensure...