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Associate Client Success
1 month ago
Qualifications
Basic Qualifications:
- Bachelor’s Degree and at most 2 years of work experience
Preferred Qualifications:
- Strong oral and written communications skills in English/Spanish
Project Development And Management Experience Is Required
Backoffice and Client resolution areas experience
Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.)
- Must have strong interpersonal skills (must project credibility and integrity) and a proven ability to build and maintain highly satisfied customer relationships
- Able to set priorities, influence others, and manage customer expectations
- Ability to comprehend and translate complex technical issues and apply to business solutions
- Demonstrated ability to articulate complex technical terms or processes into business language
- Demonstrated success in customer relationship management
- Self-starter and result oriented individual, with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines
- Organized, detailed oriented and strong task management skills
- Strong oral and written communications skills in Portuguese a plus
- PMP Certified or Six Sigma Certifications is a PLUS
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