Sr Director Global Digital Partnerships

3 weeks ago


Dubai, United Arab Emirates Visa Full time


Essential Functions

Business Leadership

  • Be accountable as the leader of a global digital partnership
  • Develop and execute a partnership strategy, objectives and plans to increase revenue and overall performance for the partnership
  • Meet annual and quarterly performance targets for the team
  • Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met
  • Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology
  • Lead the development, negotiation and signing of agreements
  • Maintain high level of client satisfaction, as measured by Visa annual survey

Stakeholder Management

  • Develop clear understanding of motivations and objectives of internal client stakeholders
  • Align interests to assure continued and improved attainment of partnership objectives
  • Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership
  • Escalate concerns appropriately, represent client interests effectively

Product Solutioning and Opportunity Development

  • Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner
  • Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
  • Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution

  • Sharpen overall execution of the partnership and drive high client satisfaction scoreWork with cross functional teams to ensure partner implementations are on track and delivering against plan
  • Take the lead in solving problems that arise during the execution of programs with partners- Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communication

  • Handle well all client communications, including among members of the team and others throughout Visa
  • Reach all levels of team and leadership at Visa about the partnership through effective communications and information management techniques
  • Proactively educate the Visa organization on market developments and partner opportunities

Segment Expertise & Thought Leadership

  • Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms
  • Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader.
  • Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

  • 2 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
  • Experience working with large enterprises in a consulting, solutions, relationship or account management

Preferred Qualifications

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • Demonstrated track record of planning, managing, and closing complex, competitive partnership efforts and managing deals from negotiation, to closing and through delivery


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