IS Business Support Senior Officer

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

Role: IS Business Support Senior Officer

Location: Abu Dhabi

Role Purpose:

  • This role is essential for driving Business Information Security Management, reporting to CISO, acting as the first point of contact for the CISO's office internally and externally.
  • It holds a management role to manage the Information Security changes and improvement initiatives.
  • The assigned individual will work closely with the CISO, all GISD Leaders & Emiratization Department in HR, all new joiners, and other GISD management teams to follow up on GISD performance measures & assist in delivering information security cross-unit initiatives.
  • Additionally, this role will support Information Security Management in coordinating initiative follow-ups between GISD and executive management stakeholders, other business functions, departments, IBG's, ADIB subsidiaries, the central bank, & The UBF.

Key Accountabilities of the role:

  • Ensure full responsibility for Emiratization projects and development within the GISD team and maintain a healthy ratio according to ADIB goals.
  • Responsible for CISO office communication to external departments and subsidiaries.
  • Ensure the follow-up action related to GISD staff strategy is tracked across GISD.
  • Ensure maintenance of the CISO workbook for GISD leaders, prioritization, and tracking is done centrally.
  • Ensure all recruitment and onboarding is executed timely.
  • Ensure external relationship awareness of and branding of the GISD team is managed and consolidated in alignment with CISO strategy.
  • Involved in day-to-day business functions, coordinating and collaborating with various departments and team members.
  • Handle onboarding of new employees, orientation, and introductory training for new joiners.
  • Help build initiatives and create a positive team culture through engagement and initiatives to foster diversity, inclusion, and team building.
  • Collaborate with stakeholders to develop and deliver training programs on information security best practices.
  • Collaborate with other heads and managers across the Group Information Security Department (GISD) and ADIB to assess their needs and gather inputs.
  • Build relationships with the GISD leadership teams to understand the processes, procedures, and controls.
  • Promote a "self-critical" and continuous assessment and improvement cybersecurity culture (people, process, and technology) that are brought to light and addressed effectively, innovatively, and timely.
  • Support CISO with committee and board meeting requirements.
  • Reconcile invoices and payments based on monthly spending.
  • Work with GISD senior management and leadership team to scope and prioritize information security services.
  • Support and deliver information security events and activities, including security awareness programs, campaigns, and team building.
  • Coordinate with HR, Marketing, Communication, and other business departments in planning, organizing, and enhancing cybersecurity branding.
  • Act as the point of contact and communicate service status to internal participants and external stakeholders.

Specialist skills / technical knowledge required for this role:

Qualifications:

  • Exceptional communication and leadership skills to effectively collaborate with stakeholders at all levels.
  • Strong analytical and problem-solving abilities to address complex security challenges.
  • Ability to manage multiple priorities and work well under pressure.
  • Maximize the efficiency of all business procedures.
  • Coordinate with the HR department to ensure hiring plans meet business needs.
  • Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.

Requirements and skills:

  • Good knowledge of operations management.
  • Excellent interpersonal, verbal, written, and presentation skills.
  • Excellent customer service and interpersonal skills with a positive attitude.
  • Communication skills to build business/professional relationships.
  • Capability to engage with internal/external stakeholders to present Information Security positively.
  • Excellent English skills to effectively communicate and convey departmental messages. Arabic is a must.
  • Good presenter with the ability to present security awareness messages.
  • Ability to prepare and interpret presentations and step-by-step action plans.
  • Ability to learn new concepts, technology, and techniques.
  • Positive and professional attitude, team player, flexible and adaptable, open to change.
  • Dependable with respect to confidentiality and policies.
  • Excellent organizational skills.
  • Great attention to detail.
  • University degree or equivalent.
  • An enabler who drives change and improvement initiatives.
  • Ability to listen and understand others' challenges and drive solutions.
  • Ability to build strong internal and external relationships with other business, support units, and vendors.
  • Instinctive and creative.
  • Strong communication and interpersonal skills, with a proven ability to communicate to diverse audiences.

Experience:

  • Proven track record in successfully coordinating tasks and projects in Technology or Security.
  • Organize the department office layouts, events, seminars, and conferences for higher management.
  • Organizing induction programs for new employees.
  • Create and maintain comprehensive project documentation.
  • Perform other related duties as assigned.
  • This position is for UAE Nationals only.
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