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Senior Support Officer

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full time
Responsibilities

The Senior Support Officer will provide exceptional customer service, responding to customer requirements within set timescales.

This role involves receiving customer complaints, resolving them promptly, and escalating matters to management if necessary.

  • Key Duties:
  • Monitor inflow and outflow of business requests, ensuring compliance with quality standards.
  • Key-in information and complete new business transactions.