Assistant Area Manager

2 days ago

Dubai, Dubai, United Arab Emirates Amazon Full time
Roles and responsibilities
  • Bachelor's degreeor equivalent, or 2+ years of Amazon (blue badge/FTE)experience
  • Work a flexible schedule/shift/workarea, including weekends, nights, and/orholidays
  • You hold a degree in logistics,business administration, or in a related field, or you have anequivalent qualification
  • A strong team player,you thrive when working withothers
  • You're a natural at motivatingothers around you
  • You demonstrateproblem-solving and analytical capabilities: conducting and drivingDive Deep analysis on complex processes isn't a problemfor you
  • You're a quick thinker, ableto act decisively in a fast-pacedenvironment
  • You're willing and ableto work to flexible schedules and shifts: you always commit thetime required to get the job done.

PreferredQualifications

  • 1+ years of performance metrics,process improvement or lean techniquesexperience
  • Degree in Engineering, Operations,or Supply Chain is a plus.
  • Ability to thrive inan ambiguous environment.
  • Adapt at analyticalwork and the ability to motivate others in a deadline-drivenenvironment
  • Basic understanding of Lean and SixSigma.

  • OverseeingOperations:

    • Superviseand manage the daily operations of multiple locations, ensuringthat each is operating efficiently andeffectively.
    • Ensure that all locations aremeeting performance standards and that objectives are beingachieved.

  • FinancialManagement:

    • Develop andmanage budgets for each location within the assigned area, ensuringfinancial targets are met.
    • Analyze financialreports and KPIs to assess performance and take corrective actionswhere necessary.
    • Oversee revenue and profitmargins, ensuring cost-effective operations and maximizingprofitability.

  • StaffSupervision andDevelopment:

    • Lead ateam of managers or supervisors at different locations, providingguidance, support, and direction.
    • Conductperformance reviews, provide feedback, and develop action plans forunderperforming teams.
    • Ensure that team membersreceive proper training and development opportunities to succeed intheirroles.

  • CustomerService andSatisfaction:

    • Ensurethat customer service standards are consistently met across alllocations within the area.
    • Address customerconcerns, complaints, and feedback in a timely and professionalmanner.
    • Develop initiatives to improve customersatisfaction andloyalty.

  • StrategicPlanning and GoalSetting:

    • Develop andimplement strategies that support organizational goals and driveperformance within the area.
    • Set and trackperformance targets and key performance indicators (KPIs) for eachlocation.
    • Work with senior management to alignregional objectives with broader companygoals.

  • Reportingand Analysis:

    • Monitorand analyze the performance of each location, providing regularreports to senior management.
    • Track sales,revenue, and operational metrics to identify trends and areas forimprovement.
    • Provide insights andrecommendations to improve performance, streamline processes, andenhance profitability.
Desired candidate profile

1. Leadership and TeamManagement

  • Strongleadership skills to manage and motivate teams across multiplelocations.
  • Ability to inspire and developmanagers and staff, ensuring they are aligned with company goalsand values.
  • Experience in setting clearexpectations, providing feedback, and fostering a positive workculture.

2. OperationalEfficiency

  • Deepunderstanding of operational processes and the ability to optimizethem across multiple sites ordepartments.
  • Expertise in managing resourceseffectively, ensuring the smooth operation of each location withinthe area.
  • Ability to implement strategies forimproving efficiency, reducing costs, and enhancing servicequality.

3. FinancialManagement

  • Proficiencyin managing budgets, forecasting revenue, and controlling expenseswithin the assigned region.
  • Experience indriving profitability by ensuring that operations arecost-effective while meeting or exceeding financialtargets.
  • Ability to analyze financial reports,interpret performance metrics, and take corrective actions whennecessary.

4. StrategicPlanning andExecution

  • Ability todevelop and implement strategies that align with corporate goalsand drive regional success.
  • Expertise inanalyzing market trends, customer preferences, and competition todevelop region-specific strategies.
  • Strongproblem-solving skills to address challenges and adjust strategiesas needed.

5.CommunicationSkills

  • Excellentcommunication skills to effectively interact with team members,senior management, customers, andstakeholders.
  • Ability to clearly convey companygoals, expectations, and performance results to ensure alignmentacross all locations.
  • Skilled in conflictresolution and maintaining positive relationships with internal andexternal stakeholders.

6.CustomerFocus

  • Strong customerservice orientation to ensure that all locations within the areaare meeting customer needs andexpectations.
  • Experience in addressing customercomplaints or concerns in a timely and professionalmanner.
  • Ability to drive customer satisfactionand loyalty through consistent servicedelivery.

7. ProjectManagement

  • Experiencein managing multiple projects simultaneously, ensuring that eachproject is completed on time and withinbudget.
  • Ability to prioritize tasks, allocateresources, and manage competing demands across different locationsor departments.
  • Proficiency in using projectmanagement tools to track progress andoutcomes.

8. Sales andMarketingKnowledge

  • Understandingof sales strategies and marketing techniques to drive businessgrowth within the region.
  • Ability to analyzesales performance, identify opportunities for growth, and implementmarketing strategies tailored to thearea.
  • Experience in managing promotionalcampaigns, product launches, and customer acquisitionefforts.

9. StaffDevelopment andTraining

  • Experience inhiring, training, and developing staff to ensure they have theskills and knowledge necessary forsuccess.
  • Ability to assess team performance,identify training needs, and implement developmentprograms.
  • Ensuring that team members arewell-equipped to meet organizational goals and provide excellentservice.
Key Skills
Administrative Operations,TechnicalAreas,area management
Employment Type: Full-time
Department / FunctionalArea: Administration
Experience: years
Gender: Male
Vacancy: 1

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