Call Center Team Leader

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc. We are seeking an Call Center Operation Supervisor . The Operations Supervisor oversees the daily operations...

Call Center Agent Job Location: UAE Key Result Areas: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with their orders or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with...

Company Description Perfect Doctors Clinic is a leading provider of surgical and non-surgical procedures in Dubai and Abu Dhabi. We are dedicated to providing the best plastic surgeons and aesthetic surgeons to our patients. With a commitment to excellence and a focus on customer satisfaction, we offer a wide range of cosmetic surgery options. Contact us...

Exposure to/experience with customer service principles Jobseekers from any country Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates booking of appointments to optimize clinic function. Supports the successful achievements of Clinic Operations strategic goals. Executes the scope of...

Oversee daily inbound and outbound call center operations, ensuring efficient workflows, exceptional customer service, and strict adherence to performance metrics and company policies. Provide hands-on supervision and coaching to optimize agent performance and maintain high customer satisfaction levels. Resolve escalated and complex customer issues promptly...

Job Responsibilities: Candidates should have strong spoken & written communication skills in both Arabic & English. Ability to handle calls, chats and emails in a professional manner. Follow up on open cases and see them to closures. Escalate necessary cases to respective teams as and when needed. Willingness to work in shifts as this will be 24 * 7...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc. We are seeking an Call Center Operation Supervisor . The Operations Supervisor oversees the daily operations...

COME JOIN THE WORLD'S MOST INTERNATIONAL COMPANY A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice... COME JOIN THE WORLD'S MOST INTERNATIONAL COMPANY A company that pioneered...

Position - Call Center Agent Contract: Long Term Salary: 5500 AED Location: Dubai Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information about products and services. Resolve customer complaints and escalate complex issues when necessary. Maintain customer records and update databases with...

A Call Center Agent is accountable for handling and answering inbound and outbound calls. S/He responds to customers' orders, attends to inquiries, troubleshoots problems, and provides centralized information. Main Duties and Responsibilities: Provide information and support services addressing IT related queries. Strictly follow the SLA for technical...

Category: Customer Service Career Level: Experienced (Non-Managerial) Experience: 2 Years Required Qualification: Any Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 1 Key Responsibilities: Manage customer service, daily form production, collection, and improvement of user feedback issues. Previous call center,...

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and...

Oversee daily inbound and outbound call center operations, ensuring efficient workflows, exceptional customer service, and strict adherence to performance metrics and company policies. Provide hands-on supervision and coaching to optimize agent performance and maintain high customer satisfaction levels. Resolve escalated and complex customer issues promptly...

Call Center AgentJob Location: UAEKey Roles and Responsibilities: To anticipate guest needs and address their inquiries in a helpful and attentive Anantara manner. To possess complete knowledge of the hotel product, including room types, rates, features, food and beverage outlets, spa, health club, and other Anantara properties. To take personal...

We are looking for talented individuals who excel in handling inbound and outbound calls, and adeptly manage customer queries through Instagram and WhatsApp. Position: Call Center Agent Location: Dubai Language Proficiency: English and/or Arabic fluency required Responsibilities: Execute inbounds and outbound calls from potential clients within the...

To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center. Proactively offer customers to register for IVR and SMS service according to...

Call Center Agent - Credit Card Sales (Multiple Positions) Location: UAE Company: (Confidential) Salary: AED 1500 + Commission Visa Sponsorship: Yes Are you an enthusiastic communicator with a passion for sales? Do you thrive in a dynamic environment where you can utilize your persuasive skills to drive results? If so, we have an exciting opportunity...

A Call Center Agent is accountable for handling and answering inbound and outbound calls. S/He responds to customers' orders, attends to inquiries, troubleshoots problems, and provides centralized information. Main Duties and Responsibilities: Provide information and support services addressing IT related queries. Strictly follow the SLA for technical...

Job Responsibilities: Candidates should have strong spoken & written communication skills in both Arabic & English. Ability to handle calls, chats and emails in a professional manner. Follow up on open cases and see them to closures. Escalate necessary cases to respective teams as and when needed. Willingness to work in shifts as this will be 24 7...

Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Span of Control: Up to fifteen sales officers To be successful as a Sales Officer, you should be persuasive and knowledgeable of UAE credit cards and Personal Loans. Ultimately, an outstanding Sales Officer should have a strong work ethic and...