Call Center Customer Service

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Job Title: Call Center AgentJob Location: Abu Dhabi, UAEJob Details:Answer calls and respond to emailsHandle customer inquiries both over the phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

Call Center & Customer Service (UAE National) Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit Experience: 2 Years call center/customer service experience (Experience in UAE is a plus) Job Description: Provides information related to policies and conditions for the admission of new students at the...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

A challenging and rewarding career opportunity has arisen for a Call Center Representative at AMS International UAE. As a key member of our customer support team, you will be responsible for handling inbound calls, responding to customer inquiries, and providing solutions to customer problems.The ideal candidate will possess excellent communication skills,...

We are looking for a skilled Call Center Agent to contribute to the success of our team. The successful candidate will have a strong background in telecommunications and be able to work effectively in a fast-paced environment.Job Description:Manage and respond to incoming guest calls, maintaining a professional tone and demeanor at all times.Collaborate with...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance standards.yze call center...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance call center metricsand data...

Provide exceptional customer service by actively listening to customer inquiries and resolving issues efficiently.Utilize CRM software to document customer interactions and maintain accurate records for follow-up and analysis.Handle inbound and outbound calls with a friendly demeanor, ensuring customers feel valued and understood.Identify customer needs and...

Job OverviewThe Al Sahraa Group is seeking a skilled Fleet Call Center Supervisor to lead and manage the operations of our call center. This role requires strong leadership, communication, and problem-solving skills to ensure efficient and effective customer service.

About the RoleWe are looking for a skilled Call Center Professional to join our team at Royal Swiss Auto Services L.L.C. In this role, you will be responsible for providing exceptional customer service through inbound and outbound calls.Key Responsibilities:Deliver timely and effective solutions to customer inquiries and issues.Use CRM software to document...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance call center metrics...

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

Key AccountabilitiesThe Transportation Customer Experience Supervisor is responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Responsibilities:Supervise and manage...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Role: Customer Service RepresentativeLocation: Abu DhabiAbout the Role:To drive contact center performance through outbound and inbound calls in accordance with call center policies and procedures.Main Responsibilities:Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, contact center.Proactively offer...

Ensure that all calls received onthe farmers call center are responded and addressed in line withrequired standards of professionalism andexcellenceOperate and maintain asystem-enabled knowledge base interface (CRM Platform) tofacilitate and expedite resolution of farmers queries andcomplaintsMonitor company's corporatechannels including the company website...

Job Description: As a UAE Call Center Team Member, you will be responsible for responding to customer inquiries, resolving complaints, and providing product information to help customers make informed decisions.Key Responsibilities:Respond to Inquiries: Answer calls and respond to customer inquiries both over the phone and by email.Manage Complaints: Manage...