Call Center Professional

Role DescriptionThis is a full-time on-site role for a Call Center Representative based in Abu Dhabi. The Call Center Representative will handle inbound and outbound calls, ensuring customer satisfaction and providing support. The day-to-day tasks include managing customer inquiries, solving issues, providing product and service information, and maintaining...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking anCall Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...

Department: Admission and Registration Unit.Experience: 2 Years call center/customer service Experience (Experience in UAE is a plus)Job Description:1. Provides information related to policies and conditions for the admission of new students at the university.2. Updates knowledge and provides information relating to the university (specialization, fees,...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Call Center & Customer Service (UAE National) Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit Experience: 2 Years call center/customer service experience (Experience in UAE is a plus) Job Description: Provides information related to policies and conditions for the admission of new students at the...

Call Center & Customer Service (UAE National)Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu DhabiDepartment: Admission and Registration UnitExperience: 2 Years call center/customer service experience (Experience in UAE is a plus)Job Description:1. Provides information related to policies and conditions for the admission of new students at the...

Job Title: Call Center AgentJob Location: Abu Dhabi, UAEJob Details:Answer calls and respond to emailsHandle customer inquiries both over the phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

Call Center AgentADIB - Abu Dhabi Islamic BankAbu Dhabi, United Arab EmiratesPosted: 14 days agoType: PermanentSalary: CompetitiveRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to...

Job Description: As a UAE Call Center Team Member, you will be responsible for responding to customer inquiries, resolving complaints, and providing product information to help customers make informed decisions.Key Responsibilities:Respond to Inquiries: Answer calls and respond to customer inquiries both over the phone and by email.Manage Complaints: Manage...

Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance call center metrics...

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

Job Overview: As a Real Estate Call Center Specialist, you will be responsible for responding to customer inquiries, resolving complaints, and providing product information to help customers make informed decisions.Key Responsibilities:Answer Calls: Respond to customer inquiries both over the phone and by email.Manage Complaints: Manage and resolve customer...

Job Posting: Call Center Specialist for FX/CFDs Broker (OEXN Regulated)Position: Call Center SpecialistLocation: Remote (Focus on Middle East & India Region)Industry: Financial Products and ServicesSalary: High Salary + Commission + BonusesAbout Us:We are an OEXN-regulated FX/CFDs broker offering a wide range of financial products and services to traders...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Key AccountabilitiesThe Transportation Customer Experience Supervisor is responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Responsibilities:Supervise and manage...

Provide exceptional customer service by actively listening to customer inquiries and resolving issues efficiently.Utilize CRM software to document customer interactions and maintain accurate records for follow-up and analysis.Handle inbound and outbound calls with a friendly demeanor, ensuring customers feel valued and understood.Identify customer needs and...

Job DescriptionRoles & ResponsibilitiesManage andlead a team of call center agents to achieve performance targetsand deliver exceptional customer service.Monitor and evaluateagents' performance, providing coaching and feedback to driveimprovement.Ensure adherence to company policies and procedures,including quality and compliance standards.yze call center...

We are looking for a Call Center Performance Auditor to join our team at Webhelp.This is an exciting opportunity to work with a dynamic team to evaluate and improve contact center performance.Responsibilities include evaluating team performance against key metrics, identifying areas for improvement, and developing recommendations for growth.Evaluate team...

Specialist - Call Center Date: Jan 9, 2025 Company: Abu Dhabi Accountability Authority Job Objective: Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients....