Manager, Group Sales
2 weeks ago
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
About the Role
The Manager Group Sales is responsible for leading the team of Groups & Events and ensuring the successful reactive sales and event management of Conference and Incentive programs and/or domestic and international Weddings, Conference and Banqueting functions and Private Events. This covers all aspects from quotation, contracting, coordinating, planning, communication of requirements and final billing settlement of all groups and banqueting and conferencing functions.
About You
The ideal candidate should have a minimum of 3 to 4 years of experience in a 4 or 5-star environment and hold a Diploma or Qualification in Hospitality Management. Strong communication, interpersonal, and customer service skills are essential, along with leadership abilities to motivate, train, and manage a team on a daily basis. The role requires ensuring compliance with hygiene and health and safety regulations and guidelines. A solid understanding of Revenue Management principles and drivers is important, as well as previous experience in sales.
Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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