Club Lounge Manager
4 weeks ago
- Monitors monthly food and beveragecosts and profit and loss expenses of the EPClub.
- Meets VIPs, performs guest relationduties, and obtains comments andfeedback.
- Ensures the ambiance, cleanliness,and exclusivity at the EP Club area is maintained at alltimes.
- Performs all aspects of colleague andtraining functions, including hiring, performance appraisals,counselling, coaching, training, disciplinaryactions.
- Responds and adapts to changes andbest practices as dictated by the industry, MOHG, and thehotel.
- Works very closely with othersub-sections of the Front Office to provide the Mandarin Orientalpersonalized service to the guests.
- Performsany other reasonable duties as required by the SeniorManagement.
Skills AndRequirements
- Minimum two years'experience in the same role within a luxury hospitalityenvironment, resort experience ispreferred
- Excellent communication andleadership skills
- Ability to work in high pacedenvironment
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