Lounge Operations Assistant

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Dubai Full time
About the Role

We are seeking an experienced professional to assist the Operations Manager in delivering exceptional service and driving business results. As a key member of our team, you will be responsible for overseeing lounge operations, managing staff, and ensuring a seamless guest experience.

Key Responsibilities
  • Manage lounge daily operations, including stock control, inventory management, and ordering supplies.
  • Supervise staff, provide training and development opportunities, and motivate them to deliver excellent service.
  • Maintain high levels of customer satisfaction by addressing concerns promptly and ensuring smooth service delivery.
  • Collaborate with other departments to ensure seamless service and resolve any issues that may arise.
Requirements
  • Minimum 5 years of relevant beach bar experience or similar role.
  • Proven track record of driving departmental KPIs focusing on Guest, People, Product, and Profit.
  • Strong communication and leadership skills, with the ability to engage and motivate colleagues.


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