Hotel Cleanliness Expert

1 month ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time
Job Number
Job Category Housekeeping & Laundry
Location The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Start Your Journey With Us

From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one-of-a-kind Bridge suite between the two Nation Towers.

The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, with more than 8,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as "Hosts" as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address We invite you to explore your career at The Abu Dhabi's finest urban resort, The St. Regis Abu Dhabi.

POSITION SUMMARY

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.

ESSENTIAL FUNCTIONS:
  • Ensure master key is received and returned.
  • Ensure work assignment is received, correctly filled and returned.
  • Make up guest room daily
  • Perform night turndown service daily
  • Tidy up guest items as directed by procedure
  • Keep your work environment clean and tidy
  • Clean and maintain all marble and granite floors daily.
  • Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.
  • Clean and maintain guest hallway carpets, wallpapers and furniture daily.
  • Report defects on fixed assets furniture and equipment.
  • Report all Lost & Found to Housekeeping.
  • Report any unusual and suspicious behaviour of guests or staff.
  • Ensure to comply with the grooming and uniform standards.
  • Ensure compliance with legislated health and safety requirements within the workplace.
  • Comply with all Corporate and Hotel Standards and Procedures.
  • Promote by example the principles of "bespoke and uncompromising service".
  • Actively promote a work environment, which cares for guests and associates alike.
  • Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.
  • Able to work any shift that is assigned to him/ her by the Housekeeping Managers.
  • Maintain cleanliness of public areas such as lobby, public restrooms, etc.
  • Report any damage of carpets and upholsteries.
  • Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
  • Maintain the cleanliness and tidiness of cleaning equipment.
PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Minimum 6 months working in hotels/housekeeping job in service industry is required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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