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Call Center Agent

3 months ago

Sharjah, Sharjah, United Arab Emirates al qaryah auction Full time

Call Center Representative responsibilities include:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center "scripts" when handling different topics
  • Identifying customers' needs, clarifying information, researching every issue, and providing solutions

Requirements and skills

  • Previous experience in a customer support role
  • Track record of overachieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively
- degree

Salary:
AED2, AED3,000.00 per month

Ability to commute/relocate:

  • Sharjah: Reliably commute or planning to relocate before starting work (required)