Arabic Language Call Center Team Lead
3 weeks ago
- Product Knowledge: Develop and maintain in-depth knowledge of our medical center's services and offerings to effectively communicate with customers.
- Customer Interaction: Engage with customers in Arabic, confirming their language preferences and addressing their queries, complaints, and recommendations in a professional and courteous manner.
- Issue Resolution: Redirect customers to the relevant department when necessary and defer to management in cases of uncertainty.
- Customer Experience: Process exchanges and refunds in accordance with our policies, ensuring a seamless customer experience.
- Upselling and Cross-Selling: Provide customers with information about supplementary products or services that may meet their needs, enhancing their overall experience.
- Quality Assurance: Monitor call and mail histories to ensure that all customers have been assisted and identify areas for improvement.
- Continuous Improvement: Analyze customer feedback to inform recommendations regarding our services and offerings.
- Customer Satisfaction: Administer and receive customer surveys to gauge satisfaction and implement changes as needed.
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Arabic Language Call Center Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeKey Responsibilities:Product Knowledge: Develop and maintain in-depth knowledge of our medical center's services and offerings to effectively communicate with customers.Customer Interaction: Engage with customers in Arabic, confirming their language preferences and addressing their queries, complaints, and recommendations in a professional and courteous...
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Arabic Language Call Center Manager
6 days ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeJob Title: Arabic Speaker Call Center ManagerAt Damas Medical Center Sharjah, we are seeking a highly skilled and experienced Arabic speaker to join our call center team as a Call Center Manager. The successful candidate will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information to ensure...
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Arabic Language Call Center Manager
6 days ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeJob Title: Arabic Speaker Call Center ManagerWe are seeking a highly skilled and experienced Arabic speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our customer service team, you will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information...
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Call Center Team Lead
1 week ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeKey Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of call center representatives to deliver exceptional customer service and support.Key Performance Indicators:Ensure call center representatives are properly trained and equipped to handle customer inquiries and complaints.Monitor and...
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Call Center Team Lead
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeKey Responsibilities:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to deliver exceptional customer experiences and resolve complex issues.Performance Management: Establish and enforce call center objectives, performance standards, and policies to ensure agents meet or exceed expectations.Coaching...
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Call Center Team Lead
6 days ago
Sharjah, Sharjah, United Arab Emirates IIQAFGROUP sharjah Full timeKey Responsibilities:As a Call Center Executive II at IIQAFGROUP Dubai, you will be responsible for leading a team of call center representatives in providing exceptional customer support.Leadership and Coaching:Develop and implement effective training programs to enhance the skills of call center representatives.Provide guidance and support to...
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Female Arabic Call Center Representative
2 weeks ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeJob DescriptionWe are seeking a highly skilled and experienced Female Arabic Call Center Agent to join our team at Damas Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Call Handling: Respond to incoming calls from patients and...
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Call Center Supervisor
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center Full timeJob DescriptionWe are seeking a highly organized and results-driven Arabic Speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our operations team, you will be responsible for supervising daily activities and personnel in our call center.Key Responsibilities:Manage a high volume of inbound and outbound...
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Female Arabic Call Center Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeKey ResponsibilitiesCall Recording and Data Entry: Accurately record call details, including summaries of queries, and update patient information in relevant databases.Patient Communication: Engage with patients to understand their needs, concerns, and issues related to products or services, and provide solutions to address these issues.Efficient Call...
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Customer Service Team Lead
6 days ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeKey Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Develop and...
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Customer Service Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Ali And Sons Holding L.L.C Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Hiring and...
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Customer Service Team Lead
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Ali And Sons Holding L.L.C Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that they provide exceptional support to our customers.Key Responsibilities:Hiring and...
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Gynecologist - Malayalam Language Specialist
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Careplus Medical Center Full timeAbout Careplus Medical CenterCareplus Medical Center is a leading medical practice company dedicated to delivering high-quality healthcare services to the community. Our commitment to excellence is reflected in our comprehensive healthcare services, which cater to the diverse needs of our patients.Job SummaryWe are seeking a skilled Gynecologist to join our...
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Call Center Operations Manager
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Ali And Sons Holding L.L.C Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Hiring, Training,...
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Customer Service Team Leader
1 month ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeKey Responsibilities:Recruitment and Training: Oversee the hiring and training processes for call center staff, ensuring they are equipped to handle customer inquiries and resolve issues effectively.Performance Management: Ensure that team members are aware of and adhere to all operational goals, performance metrics, and company policies.Support and...
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Medical Sales Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeJob Title: Medical Sales RepresentativeWe are seeking a highly motivated and results-driven Medical Sales Representative to join our team at Damas Medical Center. As a Medical Sales Representative, you will be responsible for promoting our medical products and services to potential customers and clients.Key Responsibilities:Contacting potential customers and...
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Arabic Language Educator
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Bukhatir Education Advancement And Management International Beam Full timeJob SummaryBukhatir Education Advancement And Management International Beam is seeking a highly skilled and experienced ASL Arabic Teacher to join our team. The successful candidate will be responsible for teaching American Sign Language and Arabic to students.Key ResponsibilitiesDevelop and implement engaging lesson plans to meet the needs of...
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Arabic Language Instructor
1 month ago
Sharjah, Sharjah, United Arab Emirates Head of Inclusion Beam is a subsidiary of BukhatirGroup Full timePosition Overview:The role of the Arabic Language Instructor involves delivering comprehensive lessons that foster a deep understanding of the Arabic language.Key Responsibilities:Facilitate Learning: Provide instruction in fundamental Arabic skills, encompassing reading, writing, and speaking.Lesson Planning: Develop structured lesson plans to ensure...
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Customer Service Operations Manager
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center Sharjah Full timeJob Summary:We are seeking a highly skilled and experienced Call Center Supervisor to join our team at Damas Medical Center Sharjah. The successful candidate will be responsible for leading a team of call center representatives and ensuring that they provide exceptional customer service to our patients and clients.Key Responsibilities:Hiring and Training:...
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Arabic Language Instructor
1 month ago
Sharjah, Sharjah, United Arab Emirates Head of Inclusion Beam is a subsidiary of BukhatirGroup Full timePosition Overview:The role of the Arabic Language Instructor involves imparting essential language skills to students, focusing on both comprehension and expression.Key Responsibilities:Facilitate Learning: Deliver lessons that cover fundamental Arabic skills, including reading, writing, and speaking.Lesson Planning: Develop comprehensive lesson plans to...