Call Center Team Lead

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of call center representatives to deliver exceptional customer service and support.Key Performance Indicators:Ensure call center representatives are properly trained and equipped to handle customer inquiries and complaints.Monitor and...

Key Responsibilities:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to deliver exceptional customer experiences and resolve complex issues.Performance Management: Establish and enforce call center objectives, performance standards, and policies to ensure agents meet or exceed expectations.Coaching...

Key Responsibilities:Product Knowledge: Develop and maintain in-depth knowledge of our medical center's services and offerings to effectively communicate with customers.Customer Interaction: Engage with customers in Arabic, confirming their language preferences and addressing their queries, complaints, and recommendations in a professional and courteous...

Key Responsibilities:Product Knowledge: Develop and maintain in-depth knowledge of our medical center's services and offerings to effectively communicate with customers.Customer Interaction: Engage with customers in Arabic, confirming their language preferences and addressing their queries, complaints, and recommendations in a professional and courteous...

Job Title: Arabic Speaker Call Center ManagerAt Damas Medical Center Sharjah, we are seeking a highly skilled and experienced Arabic speaker to join our call center team as a Call Center Manager. The successful candidate will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information to ensure...

Job DescriptionWe are seeking a highly organized and results-driven Arabic Speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our operations team, you will be responsible for supervising daily activities and personnel in our call center.Key Responsibilities:Manage a high volume of inbound and outbound...

Job Title: Arabic Speaker Call Center ManagerWe are seeking a highly skilled and experienced Arabic speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our customer service team, you will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information...

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Develop and...

Job DescriptionWe are seeking a highly skilled and experienced Female Arabic Call Center Agent to join our team at Damas Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Call Handling: Respond to incoming calls from patients and...

Job Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Hiring and...

Job Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that they provide exceptional support to our customers.Key Responsibilities:Hiring and...

Job Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Hiring, Training,...

Key Responsibilities:Recruitment and Training: Oversee the hiring and training processes for call center staff, ensuring they are equipped to handle customer inquiries and resolve issues effectively.Performance Management: Ensure that team members are aware of and adhere to all operational goals, performance metrics, and company policies.Support and...

Key ResponsibilitiesCall Recording and Data Entry: Accurately record call details, including summaries of queries, and update patient information in relevant databases.Patient Communication: Engage with patients to understand their needs, concerns, and issues related to products or services, and provide solutions to address these issues.Efficient Call...

Job Summary:We are seeking a highly skilled and experienced Call Center Supervisor to join our team at Damas Medical Center Sharjah. The successful candidate will be responsible for leading a team of call center representatives and ensuring that they provide exceptional customer service to our patients and clients.Key Responsibilities:Hiring and Training:...

Job Summary:We are seeking a highly skilled and organized Customer Service Representative to join our team at ME Services Sharjah. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answering Calls: Respond to incoming calls from clients, customers, and...

Key Responsibilities:Recruitment and Training: Selecting, training, and equipping call center agents to effectively address customer inquiries and resolve issues related to services or products.Compliance and Standards: Ensuring that representatives are well-informed about and adhere to all operational objectives, performance metrics, and company...

Key Responsibilities:Recruitment and Training: Selecting, training, and equipping call center agents to effectively address customer inquiries and resolve issues related to services or products.Compliance and Standards: Ensuring that representatives are aware of and adhere to all operational goals, performance metrics, and organizational policies.Support and...

**Drive Business Growth**As a key member of our team at The Princeton Review - Score Plus & Inlingua - Sharjah, the Center Director will be responsible for driving the growth of our Center business through the development and execution of marketing and sales plans. This will involve analyzing market trends, identifying opportunities, and implementing...

**Drive Business Growth**As a key member of our team at The Princeton Review - Score Plus & Inlingua - Sharjah, the Center Director will be responsible for driving the growth of our Center business through the development and execution of marketing and sales plans. This will involve analyzing market trends, identifying opportunities, and implementing...