Current jobs related to Lead Engagement Manager- Dubai, UAE - Dubai, Dubai - Sprinklr

  • Digital Marketing Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Dubai Holding Full time

    About Dubai Holding Community ManagementDubai Holding Community Management (DHCM) is a leading provider of premium community management services under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a prominent player in the industry, offering exceptional services to maintain and enhance residential communities and districts...

  • Customer Retention Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Etisalat UAE Full time

    Job Description:Job Title: Customer Retention Manager - Engagement SpecialistJob Summary:We are seeking a highly skilled Customer Retention Manager - Engagement Specialist to join our team at Etisalat UAE. The successful candidate will be responsible for fostering strong relationships with our customers, driving engagement, and implementing strategies to...

  • Senior Engagement Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Thefjx Full time

    About ThefjxThefjx is a leading IT service and consulting firm specializing in digital transformation and technology solutions to drive business growth. We provide a comprehensive range of services, including digital product engineering, cloud-native engineering, team augmentation, and software development, primarily serving industries like retail and...

  • Client Engagement Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionThe role of Client Engagement Manager at IFZA Dubai centers around the sale of licenses and products and the building of solid relationships with Professional Partners and Clients built on transparency and trust.Key Responsibilities:Drive Sales Initiatives: Develop and monitor sales strategies to ensure sales targets are met or...

  • Client Engagement Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionThe role of Client Engagement Manager at IFZA Dubai centers around the sale of business licenses and products, and the building of solid relationships with clients built on transparency and trust. The ideal candidate is required to liaise with sales support operations team, finance department, and corporate trainers to ensure clients are fully...

  • Project Management Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ENOC Dubai Full time

    Job Summary:The Senior Project Manager - Competency Development will be responsible for establishing and maintaining Project Management specific competency profiles to support the establishment of a competency-based Human Resource Management System. This role will also involve mentoring and coaching UAE Nationals to support Emiratisation.Key...

  • Stakeholder Engagement Manager

    1 month ago

    Dubai, Dubai, United Arab Emirates Parsons CORPORATION Full time

    Position OverviewThe Stakeholder Engagement Manager will play a pivotal role in overseeing interactions with various authorities and stakeholders. This position requires a deep understanding of the infrastructure and construction landscape in Dubai.Key ResponsibilitiesEducational Background: A Bachelor's degree in Engineering or a related field within the...

  • Client Engagement Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionAs a Client Engagement Manager - Sales Partner at IFZA Dubai, you will play a crucial role in driving sales initiatives and building strong relationships with Professional Partners and Clients.Key Responsibilities:Drive Sales Initiatives: Develop and implement sales strategies to meet and exceed sales targets, ensuring the growth of IFZA...

  • Sustainability Engagement Lead

    1 month ago

    Dubai, Dubai, United Arab Emirates Jobs via eFinancialCareers · Full time

    About Our ClientOur client is a prominent family-owned enterprise with a significant investment division. The various sectors of the organization engage in a diverse array of strategic initiatives, including venture capital and the incubation of innovative businesses. This position is pivotal in ensuring that the company's sustainability initiatives enhance...

  • Sales and Client Engagement Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionAs a Sales and Client Engagement Manager at IFZA Dubai, you will play a crucial role in driving sales initiatives and building strong relationships with clients. Your primary responsibility will be to cultivate and maintain robust relationships with clients, ensuring their satisfaction and loyalty.Key Responsibilities:Drive Sales Initiatives:...

  • Sales and Client Engagement Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionAs a Sales and Client Engagement Manager at IFZA Dubai, you will play a crucial role in driving sales initiatives and building strong relationships with clients. Your primary responsibility will be to cultivate and maintain robust relationships with clients, ensuring their satisfaction and loyalty.Key Responsibilities:Drive Sales Initiatives:...

  • Sales and Client Engagement Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionAs a Sales and Client Engagement Manager at IFZA Dubai, you will play a crucial role in driving sales initiatives and building strong relationships with clients. Your primary objective will be to ensure that sales targets are met or exceeded, while also cultivating and maintaining robust relationships with clients to ensure their...

  • Client Engagement Manager

    4 hours ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job DescriptionThe Client Engagement Manager role at IFZA Dubai is a dynamic position that requires a sales and client relationship expert to drive business growth and build strong relationships with clients. The ideal candidate will have a proven track record of meeting and exceeding sales targets, excellent communication and interpersonal skills, and the...

  • Strategic Lead, Customer Engagement

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Biogen, Inc. Full time

    Job DescriptionJob Title: Senior Manager, Multichannel ExcellenceJob Summary:We are seeking a highly experienced Senior Manager, Multichannel Excellence to join our team at Biogen, Inc. As a key member of our organization, you will be responsible for developing and executing a comprehensive multichannel customer engagement strategy that drives business...

  • Senior Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Grant Thornton UAE Full time

    About the RoleWe're a leading professional services firm in the UAE, committed to delivering exceptional results for our clients. As a Senior Manager, you'll play a key role in driving our finance transformation practice forward, leveraging your expertise to deliver innovative solutions that exceed client expectations.Key ResponsibilitiesLead Finance...

  • Client Engagement Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    Job SummaryWe are seeking a highly skilled Client Engagement Manager to join our team at IFZA Dubai. As a key member of our sales team, you will be responsible for driving sales initiatives, building strong relationships with clients, and identifying new business opportunities.Key ResponsibilitiesSales and Business Development: Drive sales initiatives to...

  • Lead Project Strategist

    1 month ago

    Dubai, Dubai, United Arab Emirates EDARI uae Full time

    Role OverviewAs a Lead Project Strategist at EDARI UAE, you will play a pivotal role in steering project initiatives towards success. Your expertise will be essential in establishing robust governance frameworks that ensure project integrity and stakeholder engagement.Key ResponsibilitiesGovernance Frameworks: Establish and implement effective project...

  • Client Engagement Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    About the RoleWe are seeking a highly skilled and experienced Client Engagement Manager to join our team at IFZA Dubai. As a key member of our sales team, you will be responsible for driving sales initiatives, building and maintaining strong relationships with clients, and identifying new business opportunities.Key ResponsibilitiesDrive Sales Initiatives:...

  • Sales Lead for Asset Performance Management

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ABB dubai Full time

    About the RoleWe are seeking a highly skilled Sales Lead to join our team at ABB Dubai. As a Sales Lead for Asset Performance Management, you will be responsible for driving sales growth and revenue in the APM market.Key ResponsibilitiesLeadership and Sales StrategyDevelop and execute sales strategies to achieve revenue targets in the APM market.Lead and...

  • Client Engagement Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IFZA Dubai Full time

    About the RoleThe Client Engagement Manager plays a crucial role in driving sales growth and building strong relationships with clients at IFZA Dubai. This position requires a unique blend of sales, marketing, and customer service skills to ensure seamless communication and collaboration with internal teams.Key ResponsibilitiesDrive Sales Initiatives:...

Lead Engagement Manager- Dubai, UAE

3 months ago

Dubai, Dubai, United Arab Emirates Sprinklr Full time
Lead Engagement Manager- Dubai, UAE page is loaded
Lead Engagement Manager- Dubai, UAE Apply
locations
United Arab Emirates - Dubai
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
108703-JOB
Sprinklr is a leading enterprise software company for all customer-facing functions.

With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.

Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through
The Sprinklr Way .Job Description
Overview
The Strategy Consultant
is responsible for
successfully scoping and selling a portfolio of service offerings designed to help our customers successfully adopt the products they have
purchased
, to achieve their desired business outcomes. These service offerings include our
c
ustomer
s
uccess and
p
latform
a
rchitect services, implementation services, managed services,
training,
and enhanced support services. The Strategy Consultant is part of the
C
ustomer
O
perations team. Customer
O
perations purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services delivered by world class consultants,
leveraging
our ecosystem of partners, our leading practices,
methodologies
and tools based on experiences from thousands of customer engagements.
Key Responsibilities
Participate
in Account Planning for strategic and
large
enterprise accounts.
Collaborate with sales account teams, customer operations team members and ecosystem partners
to develop implementation strategies to deliver customer outcomes.
Develop a services
strategy in
an allocated
territory with a
target prospect
list
and a regional services sales plan.
Lead implementation planning - Engage in early phases of sales cycle to
determine
implementation requirements and readiness.
Conduct Strategy Workshops
leveraging
the Sprinklr Adoption framework to define a clear operating model with COE, account maturity and implementation scope.

Work with solution consultants and platform architects to develop the solution design plan documents to present to EB as well as key customer stakeholders for solution validation and alignment.

Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of Sprinklr services to meet their needs.

Execute a structured services sales process
including qualifying prospects, scoping services, crafting statements of work (SOWs) and leading executive/
CxO
discussions and positioning meetings
to close services opportunities.
Coordinate project handoff to the delivery team and customer success team. Engage where
appropriate during
implementation design phase to provide oversight and answer any questions from solution design plan.
Build trusted client relationships to capture services related case studies and referenceable success stories.
Engage in new requirements to define scope and draft change orders.

Take learning from each project and incorporate back into pre-sales implementation readiness and scoping best practices to further improve our customer experience.

Qualifications
5+ years of Consulting Experience
with a
G
lobal
SI,
Management consulting firm,
Big 3 Public Cloud Company, or
Large
Enterprise SaaS company
Experience
working with Fortune 500 companies to
defin
e their digital
business transformation
initiatives and technology
journey.
Experience implementing enterprise business systems
, call center solutions
and
/or
SaaS Platforms.
Experience working with functional business leaders,
identifying
business
objectives
,
and developing outcome-focused roadmaps.
5+ years leading architecture design and scoping of large enterprise projects.
Cloud platform certification(s)
Excellent written and verbal communication skills
Strong project and program management skills
Ability to collaborate and work within a team environment.
Customer Focused with
a track record
of driving results.
Travel up to 50%

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.

At Sprinklr, we passionately, genuinely care.

For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to
browse our country-specific benefits guides

We focus on our mission:
We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product:
Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world.

At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.


We invest in our people:
At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

See also Sprinklr's EEO Policy and EEO is the Law.
Similar Jobs (4)
Platform Architect - CCaaS- Dubai, UAE
locations
United Arab Emirates - Dubai
time type
Full time
posted on
Posted 30+ Days Ago
Senior Implementation Consultant- Dubai, UAE
locations
United Arab Emirates - Dubai
time type
Full time
posted on
Posted 2 Days Ago
Senior Managed Services Consultant- Dubai, UAE
locations
United Arab Emirates - Dubai
time type
Full time
posted on
Posted 3 Days Ago#J-18808-Ljbffr