Goa Menat Lead

2 weeks ago

United Arab Emirates HSBC Full time

  • Job description

GOA MENAT Lead (0000J4NP)

Company:

HSBC
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Role overview:


Global Operations & Automation MENAT Lead aims to drive strategic change in the Region aligned to Bank Wide Operations Transformation but also drive supplier change to other technology teams requiring GO&A technology.

The role will require building close working relationships with Operations leadership in the region and also act as delegate to the GOA Regional Head EMEA within MENAT from a technology perspective.

Deliver technology solutions on behalf of MENAT Operations to support benefits realization in 2023

***
Principal responsibilities
***- Leadership and people accountability including management of MENAT Team and the extended GLT team in India & China, comprising analysts, developers and engineers.

  • Act as primary point of contact for Operations Management in MENAT into Technology
  • Drive the BWOT agenda into MENAT on behalf of Technology
  • Drive the Non-Governed book of work for Global Operations & Technology in MENAT
  • Ownership of Service and Resilience for MENAT consumed technologies from Global Operations & Automation Tech.
  • Key engagements with CIO / CTOs across DBS, Operations and GBL IT Functions inclusive of Compliance IT
  • Issues & Risk Management to ensure that delivery continues in line with agreed plans & budget
  • Strategic alignment of all initiatives & technology innovation through Chief Architects and IT functions across the bank.
  • Lead on Innovation and Automation within MENAT explore opportunities with internal / external partners, vendors and Fin Techs
  • Managing the endtoend cost base, balance
    HSBC priorities, ensuring compliance and customer satisfaction whilst also ensuring Data standards and Data controls.
  • Creating, managing and maintaining positive relationships with all customer and service consumer groups, driving a working environment of teamwork, collaboration and support to meet mutual goals for the GB/GFs and
    HSBC.
  • Responsible for setting objectives related to delivery for direct reports, in line with HR Guidelines
  • Responsible for management of DevOps budget and meeting cost targets
  • Responsible for pay and reward decisions for resources within team
  • Responsible to deliver in accordance with all enterprise standards & controls
Requirements

To be successful in the role, you should meet the following requirements

  • University Degree is Mandatory for UAE Visa
  • Ability to distil complex and varied data into information.
  • Attention to detail and ability to ensure that information is captured in a timely manner.
  • Excellent written and verbal communication skills.
  • Good process analysis and problem solving skills.
  • Good financial management ability
  • The ability to quickly understand customer requirements and concerns and deliver a quality result to them.
  • Deliveryfocused with attention to detail and ensure tasks are completed on time and to the required level of quality.
  • Proven ability to priorities workload effectively in line with business priorities.
- 'Can Do' attitude. Willing to turn a hand to whatever task is required.

  • Skilled decisionmaker considered and timely especially when under pressure.
  • Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships
  • Ability to work with mínimal supervision and to contribute to a larger team; and a flexible approach to working hours and responsibilities
  • Navigating: Understand and translate Change Delivery strategy into own team and aligning directions accordingly
Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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