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Qualitative Fieldwork Manager
3 months ago
The Field Operations team manages qualitative market research methodologies that are conducted through leveraging external partners, such as recruiters and market research facilities.
This includes domestic and international research initiatives using a broad array of in-person and online methodologies.We are seeking an additional Qualitative Fieldwork Manager to manage logistics and collaborate with internal project teams, end clients, and external fieldwork partners on potential and confirmed projects.
ResponsibilitiesKey responsibilities include but are not limited to:
Partnering with project teams; serving as an internal consultant regarding study design and external partner options, prospective challenges, and timely solutionsAdvising project teams and external fieldwork partners regarding design feasibility, including proposed fielding schedules, locations, and audiencesAssisting project teams with new business proposals by requesting, negotiating, and analyzing external partner bids, and using costs to estimate pricing for proposalsSelecting external fieldwork partners based on cost, service level, timeline, and methodologyManaging all field operations for domestic and international qualitative research projects, including: overseeing recruiting, managing logistics, and acting as a liaison between external partners and project teamsLiaising with external fieldwork partners to communicate objectives and collaborate throughout projects to ensure optimal resultsDeveloping and nurturing relationships with external fieldwork partners (e.g. facilities, recruiters, moderators, translators); overseeing partner availability and performanceProactively seeking and identifying new potential external partners as needed to meet project needs; building and maintaining a network of international and domestic partnersTraveling periodically to collaborate with internal teams at PSB offices and attend qualitative fieldwork in various marketsManaging internal approval processes and reconciling invoiceshighly creative and experiential professional events, is a plus.
Essential Experience/Role Specific Skills or Knowledge Required:
Our ideal candidate has at least 3 years of experience working in a qualitative research field management role for a market research firm or in project/field management on the external partner/supplier side (e.g. at a qualitative market research facility), and has a deep understanding of client-side needs and operations. Experience within event planning and management, particularly highly creative and experiential professional events, is a plus.
Sincere interest in and understanding of qualitative market research and logistics managementExceptional attention to detailExcellent verbal and written communication skillsExcellent interpersonal skills; able to build strong relationships with colleagues, clients, and external partnersStrong problem solving skills, coupled with the ability to learn quickly and think creativelyStrong work ethic and time management skillsAbility to work both independently and as part of a team, within a fast-paced environment with numerous complex and simultaneous studiesDemonstrated ability to manage multiple requests and projects at a time, delivering accurate, top-quality work with quick turnaround and limited supervisionWillingness and ability to travel periodicallyIn addition, candidates must possess:Bachelor's DegreeProficiency with Microsoft Office Suite, including Word, Excel and Power Point
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