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Customer Support Intern
3 months ago
service, quality and delivering superior customer experience. We offer a challenging,
exciting, and rewarding position in a highly dynamic and interesting organization.
We are looking for a determined and passionate Engineer Intern to be located in Johannesburg Office
Job description
- Acknowledge Customer RFQs.
- Screening of customers/prospects Customer support by promptly responding enquiries.
- Follow up on quotes, and or any outstanding information from the customer.
- Customer support by promptly responding to the various status of quotes & orders.
- Receive customer orders & verification against the offer / Quote.
- Handover of Orders to the order handlers Communicate with colleagues, business unit experts / Product centers for technical support.
- Work with existing relations or in projects and in what is generated via field sales.
- Jointly with sales be part of the projects making visits, meetings, and interactions with customers,
- Support sales with product presentations to offer a customized value proposition to the customer.
- Develop to be a product champion in a product launch campaign or in product campaigns and drives.
Competencies, experience, and attitudes to do the job:
Qualification & Experience:
Bachelor's degree in Chemical Engineering or equivalent.
Why should you apply?
- We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Alfa Laval is a young innovative traditional company of more than 130 years of history and 3 decades in the middle east
- In Alfa Laval we look for Leaders that can help us to drive our purpose of Accelerating the success of the customers, people and our planet
