Customer Success Associate

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Sharjah General Contracting Company LLC Full time

Key Responsibilities:

  1. Customer Communication: Engage with clients to identify their needs and provide timely solutions, ensuring a high level of customer satisfaction.
  2. Account Management: Manage customer accounts, ensuring they are up-to-date with the latest information and resolving any issues promptly.
  3. Technical Support: Provide assistance with account setup, troubleshooting, and technical support, ensuring seamless customer experience.
  4. Research and Analysis: Conduct research to understand customer preferences and provide personalized recommendations, driving business growth.
  5. Team Collaboration: Work closely with internal teams to address customer issues and improve overall customer experience, ensuring alignment with company goals.
  6. Presentation and Training: Prepare and deliver presentations to educate customers on our products and services, enhancing their understanding and utilization.


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