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Technical Support Assistant
2 months ago
We are seeking a highly skilled and customer-focused Technical Support Assistant to join our team at Carrier Global Corporation. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Technical Support: Provide technical assistance to customers, including troubleshooting and resolving technical issues.
- Communication: Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of customer service or technical support experience preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment.
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We offer opportunities for career growth and professional development.
- Collaborative Team Environment: We have a collaborative and supportive team environment.