Senior Solution Sales Executive

1 week ago

Dubai, Dubai, United Arab Emirates ServiceNow Full time
Company Overview

At ServiceNow, we believe in making a difference through our cutting-edge technology and dedicated team of individuals. We are known for our speedy innovation and unmatched creativity in serving our clients and communities. By joining ServiceNow, you become part of a dynamic group of visionaries who are always seeking new opportunities and pushing boundaries. We understand that your greatest achievements occur when you are living your best life and utilizing your unique skills, which is why we strive to create an environment that fosters personal and professional growth. Together, we aspire for greatness, supporting each other to turn our dreams into reality. The future belongs to us, and you play a crucial role in shaping it.

With over 7,400 customers, we cater to nearly 80% of the Fortune 500 companies. We take pride in being recognized as one of FORTUNE's 100 Best Companies to Work For and the World's Most Admired Companies in 2022.

If you are unsure whether you meet all the qualifications outlined in the job description but are genuinely enthusiastic about the role, we encourage you to apply. At ServiceNow, we are dedicated to fostering an inclusive environment where every voice is valued and respected. We welcome candidates from diverse backgrounds, even those who may not have followed a traditional path leading to this position. We believe that skills and experiences are transferable, and a passion for innovation makes you an excellent candidate.

Job Description

The Senior Solution Sales Executive will be responsible for driving the market success of ServiceNow's Technology Workflow products, including IT Operations Management, IT Asset Management, and Strategic Portfolio Management. These products, built on our top-tier Service Management platform, provide a unified source of information to streamline enterprise processes.

In this position, you will collaborate closely with direct sales executives, solution sales specialists, partners, and support teams to ensure exceptional customer satisfaction.

This role focuses on serving our customers in the Financial Services, Business Services, Retail, Manufacturing, and Telecom industries.

Expectations:

  • Consistently surpass quarterly and annual quotas
  • Build and sustain a pipeline that is three times the quota target
  • Establish regular communication with C-Level and C-1 executives at key accounts
  • Maintain precise forecasting and tracking using ServiceNow tools
  • Engage in Account Planning to drive cross-selling, up-selling, and pursuing new clients
  • Follow a quarterly and yearly business plan that you create and update
  • Embrace a fun and collaborative approach while meeting and exceeding expectations

What You Will Do in This Role:

  • Collaborate with account teams to develop pursuit strategies for engaging IT leadership at clients and prospects
  • Align ServiceNow offerings with Transformation Workflows to achieve desired outcomes
  • Assist IT leaders in envisioning digital transformations and the potential with ServiceNow
  • Identify and cultivate executive sponsors and advocates to drive from concept to results
  • Develop and present a compelling business case addressing customer challenges, expected results, key metrics, and success measures
  • Work with partners and ServiceNow professional services to create a roadmap for rapid solution implementation
  • Expand your expertise in transformational technology concepts and methodologies within your territory
  • Advocate for ServiceNow, exemplifying our capabilities, results, and best practices across the ecosystem
Qualifications

To excel in this role, you should possess:

  • Proven sales experience in enterprise software or consulting services for IT organizations in large enterprises
  • Deep comprehension of IT business aspects such as demand, resource, portfolio, and asset management, as well as concepts in application development, infrastructure, operations, automation, and cloud
  • Excellent written and verbal communication skills with the ability to explain complex technical ideas and business value to all levels of an organization
  • Demonstrated ability to prioritize and thrive in a fast-paced, demanding environment
  • Excel in a high-performance, collaborative sales environment by earning trust as a dependable team player
  • Take a proactive approach to achieving business objectives
  • High emotional intelligence, self-awareness, and active listening skills with the capacity to adapt swiftly
  • A Bachelor's Degree in business, technical, or related disciplines is preferred

We offer competitive compensation, comprehensive benefits, and a supportive professional environment. Our workplace is collaborative and inclusive, providing individuals with the chance to advance their careers by working alongside industry-leading professionals and cutting-edge technology.

Additional Details

ServiceNow is committed to Equal Employment Opportunity. All qualified candidates will be considered for employment irrespective of race, color, religion, gender, sexual orientation, national origin, ancestry, age, disability, gender identity, marital status, veteran status, or any other legally protected category.

At ServiceNow, we value flexibility and trust in our remote work environment. For more information on our work personas - flexible, remote, and in-office requirements, please refer to our internal resources.

If you need accommodation during the application process or encounter difficulties using the online system, please contact us for assistance.

For positions involving access to technical data subject to export control regulations, ServiceNow may need to acquire approval from the U.S. Government for certain individuals. Employment at ServiceNow is contingent upon obtaining any necessary export licenses or approvals.

Please be aware of fraudulent job postings and scams. To learn how to identify and protect yourself from these dangers, refer to our guidelines. Genuine opportunities at ServiceNow can always be found on our official Careers site.

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