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Service Agent

4 months ago

Dubai, Dubai, United Arab Emirates DAMAC Properties Full time
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Carry trays and set up trolleys with linen, china, glass and silver
  • Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
  • Ensures that effective link is maintained between kitchen and service areas
  • Handle guest complaints according to policy
  • Ensuring the outlet set up is according to set standard
  • Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
  • To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
  • To understand all food and beverage items offered, including ingredients, methods of preparation and proper serviceTo promote good public relations and handle complaints or concerns of guests
  • To work in co-operation with the Chefs
  • To maintain inventories and par stocks
  • To provide lateral service within the hotel whenever needed
  • Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks