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Airport Services Agent

2 months ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time
About the Role

We are seeking a highly skilled and enthusiastic Airport Services Agent to join our team at Kerzner International. As a key member of our airport services team, you will be responsible for providing exceptional customer service to our guests from the moment they arrive at the airport.

Key Responsibilities:

  • Ensure a warm and personalized welcome to all guests, meeting their needs and exceeding their expectations.
  • Manage the efficient and effective flow of information with guests and internal departments.
  • Maintain a high-energy and positive environment while working with a great team.
  • Ensure that team members are fully aware of operating procedures.

About You

To be successful in this role, you will have a minimum of two years' experience in a customer service position, with a strong work ethic and a desire to continuously learn and develop at our resort. An additional language such as Arabic, Chinese, Italian, Spanish, French, or German is advantageous.

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. You will be part of a team that is passionate about making our guests happy beyond anything they have ever imagined. We believe in constantly innovating to deliver Amazing Experiences and Everlasting Memories.