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Guest Relation Agent

3 months ago

Dubai, Dubai, United Arab Emirates Beehive HR Full time
We are seeking for service crew for our Hotel Client for Dubai.

Responsibilities:

  • Greet and welcome guests upon arrival with warmth and professionalism.
  • Assist guests with checkin and checkout procedures, ensuring efficiency and accuracy.
  • Address guest inquiries and provide information about hotel facilities, services, and local attractions.
  • Handle special requests and accommodations to ensure personalized experiences.
  • Proactively resolve guest concerns and issues, maintaining a positive attitude.
  • Coordinate with various hotel departments to fulfill guest needs seamlessly.
  • Maintain a deep knowledge of hotel services and offerings to enhance guest interactions.

Qualifications:

  • Previous experience in a guest relations or customerfacing role is preferred.
  • Exceptional interpersonal and communication skills.
  • Strong problemsolving abilities and a guestcentric mindset.
  • Ability to multitask and work effectively in a fastpaced environment.
  • Proficiency in using reservation and guest management software.
  • A passion for delivering exceptional guest experiences.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Access to hotel amenities and discounts.
  • Supportive and collaborative work environment.

Job Types:
Full-time, Permanent

Salary:
AED2,500.00 per month

Experience:

  • Guest relations agent: 1 year (required)