Growth Account Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Responsibilities:

About Us:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

Team:

Responsibilities:

  • Manage 5080 accounts to improve their performance and drive revenue growth
  • Monitor the performance of client accounts by communicating with clients when unusual spend fluctuation occurs, to defend revenue or discover new growth opportunity
  • Analyse performance of priority accounts and create optimisation strategies and sell through
  • Account scale up
  • General creative tips and best practices
  • Bidding/Budget/targeting recommendations
  • Communicate topup/budget increase with advertisers and encourage them to increase investment on TikTok ads
  • Identify high value opportunities and low hanging fruit;
  • Remove ad review blockers for advertisers by communicating effectively with customers and internal stakeholders (ads review, finance, product etc.) to ensure good customer experience
  • Collaborate with internal resources (POC/Data/selfservice PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features/tools/delivery/account management strategy that empower customers and enhance AM work efficiency

Qualifications:

  • Bachelor's degree or above
  • Excellent written and verbal communication in both Arabic and English
  • Minimum 3 years experience as an Account Manager in digital advertising/tech industry
  • Strong learning ability and ability to analyse data and identify insights to assess campaign performance
  • Strong attention to detail and a proven ability to manage conflicting priorities and meet tight deadlines
  • Experience working in a fastpaced, clientfacing technical services environment supporting webbased products
  • Ability to effectively translate technical language to nontechnical stakeholders
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

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