IT Partner

2 weeks ago


Dubai, Dubai, United Arab Emirates Siemens Industrial LLC Full time

IT Partner Manager for Digital Essentials and Platforms – United Arab Emirates / Dubai

We empower our people to stay resilient and relevant in a constantly evolving world. We're searching for individuals who continuously seek innovative ways to grow and develop, individuals who are determined to create a tangible impact, both now and in the future. If this resonates with you, then you are the perfect fit for our dynamic international team.

Siemens Digital Industries is at the forefront of innovation in automation and digitalization. Our goal is to assist customers in maximizing growth, profitability, and sustainability in the discrete and process industries.

Ready to unleash the full potential of technology? Join our Digital Industry as the IT Partner Manager for Digital Essentials and Platforms and collaborate with us in re-imagining the world through problem-solving and fostering a more curious world for tomorrow.


You'll make an impact by:

  • Digital Core Services Support: Assisting in local setup for all Digital Essentials/Platform and Service projects, Service Implementation, or Major Service Changes
  • Demand Management: Providing guidance on IT Infrastructure related demands and ensuring end-to-end demand fulfillment for customers and other IT functions
  • Service Quality & Provider Management: Ensuring service quality for local Digital Essentials and Platform Services and collaborating with related Value Centers for global services
  • Service Lifecycle and Service Management: Managing Service Lifecycle and Service for all locally provided IN Services, or global services with local components
  • Escalation Management: Taking responsibility for prompt escalation and problem resolution support for all Digital Core Services/Projects. Maintaining a feedback loop with respective partners and functions

Your success is grounded in:

  • A Bachelor's degree in IT, Computer Science, or related field
  • 10+ years of experience in a similar role
  • Customer and User Satisfaction
  • Service Reliability/Availability
  • Creating business value through Innovation or Digitalization
  • Cybersecurity
  • User Adoption rate for global services and tools

You'll benefit from:

  • 2 to 3 days of mobile working per week as a global standard
  • Diverse and inclusive culture
  • An environment that fosters authenticity and a sense of belonging for everyone
  • The opportunity for personal and professional development
  • An exceptional range of learning & development opportunities

We value your unique identity and perspective and are fully dedicated to offering fair opportunities and cultivating a workplace that mirrors the diversity of society. Come as you are and join us in shaping a better future.

We embrace the individuality of our team members and recognize their distinct preferences and needs. Our recruitment is centered on engaging extraordinary minds from all walks of life to inspire new ideas. We are steadfast in nurturing a culture of diversity, equity, and inclusion.

We encourage applications from a varied talent pool and are open to discussing flexibility and reasonable adjustments. Many of our teams efficiently operate in a remote, virtual setup, enabling us to provide greater flexibility in managing your time.


Please note:

Only complete applications will be considered during the selection process.



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