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IT Support Engineer
3 months ago
ITP Media Group isone of the largest media companies in the Middle East with aportfolio of more than 80 brands. The company delivers quality datacontent to its readers viewers delegates and guests through digitalprint events awards video content social media platforms and socialmedia influencers. These brands include major international andregional names such as Time Out Arabian Business Harper s BazaarConstruction Week Esquire and GQ.
ITP Media Group seeksan adept IT Support Engineer to oversee network and serverinfrastructure ensuring robust security and optimal performance.Responsibilities include managing IT software documenting processesproviding timely support and maintaining hardware/softwareinventory. The role involves proactive troubleshooting and vendorcoordination to support organizational needseffectively.
JobResponsibilities
Manage networkand server infrastructure and document IT processes andprocedures
Manage hardwareand softwareinventory
Conduct softwareinstallations
Perform softwareand hardwareupgrades
Perform LAN/WANand securityanalysis
Implement newsoftware and hardwaresystems
Manage ITprojects
Perform LAN/WANand network securityimplementation
RequirementsAndSkills:
2years of experience in a technical supportrole
Knowledge ofbasic networking concepts andapplications
Ability toanalyse problems and createsolutions
Experienceworking with ActiveDirectory
Experienceworking with Microsoft ExchangeO365
Deployment ofofficeapplications
Troubleshootingand preventativemaintenance