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IT Support Engineer

3 months ago


Dubai, United Arab Emirates ITP Media Group Full time

ITP Media Group isone of the largest media companies in the Middle East with aportfolio of more than 80 brands. The company delivers quality datacontent to its readers viewers delegates and guests through digitalprint events awards video content social media platforms and socialmedia influencers. These brands include major international andregional names such as Time Out Arabian Business Harper s BazaarConstruction Week Esquire and GQ.

ITP Media Group seeksan adept IT Support Engineer to oversee network and serverinfrastructure ensuring robust security and optimal performance.Responsibilities include managing IT software documenting processesproviding timely support and maintaining hardware/softwareinventory. The role involves proactive troubleshooting and vendorcoordination to support organizational needseffectively.

JobResponsibilities

Manage networkand server infrastructure and document IT processes andprocedures

Manage hardwareand softwareinventory

Conduct softwareinstallations

Perform softwareand hardwareupgrades

Perform LAN/WANand securityanalysis

Implement newsoftware and hardwaresystems

Manage ITprojects

Perform LAN/WANand network securityimplementation

RequirementsAndSkills:

2years of experience in a technical supportrole

Knowledge ofbasic networking concepts andapplications

Ability toanalyse problems and createsolutions

Experienceworking with ActiveDirectory

Experienceworking with Microsoft ExchangeO365

Deployment ofofficeapplications

Troubleshootingand preventativemaintenance