Patient Relation Executive
3 weeks ago
We are looking for a Patient Relations Executive to join our Patient Relations Team.Job Summary:Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system, and provides efficient directions to the patients. Accept payment from the patient. Perform clerical duties as assigned, which includes patient appointments, maintaining logs, preparing statistics, ordering and stocking office supplies.DUTIES AND RESPONSIBILITIES:Enlighten the patient about the amount/cost of the consultation, procedure, laboratory test, radiology test, and medication to be administered if needed by the patient.Accept payments and generate invoices for amounts paid by the patient.Be well-versed with insurance cards for deductibles and co-payments if applicable.Inform and explain to the patient what the coverage of the insurance is in an understandable manner.Answer patient queries regarding the clarification of payments they made.Remind patients of their next appointment with the doctor.Greet patients and/or visitors arriving at the outpatient clinics, ascertain their needs, and assist as required.Receive and direct telephone calls or personal inquiries to appropriate personnel. Answer questions and provide information based on knowledge of hospital or departmental organization and regulations.Accept and complete assignments as directed by the supervisor.Register patients in the computer upon arrival with an appointment.Open new charts for new patients after obtaining patient's data and record such information into the computer.Ascertain the financial status of the patient and verify the patient's insurance card with the HMS. Initiate the proper claim form and get the patient's signature on it.Direct patients to the appropriate doctor's clinic or department.Update patient's contact information in the hospital system.Complete the general consent form for treatment in the hospital for new patients.Request patient's medical record from the Medical Records Department for walk-in patients.Assist in the orientation of new employees as directed.#J-18808-Ljbffr
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Patient Relations Executive
6 days ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeRoles and responsibilities A Patient Relations Executive is a professional who serves as the primary point of contact between patients and healthcare providers or facilities. They play a crucial role in ensuring a positive experience for patients, addressing any concerns or issues, and helping to improve overall patient satisfaction. This role is commonly...
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Patient Relations Executive
5 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeJob DescriptionA Patient Relations Officer will provide excellent service to the LTC patients and their families by taking by a variety of tasks including responding to questions, providing needed information, filling out paperwork, and acting as a liaison for the LTC Unit. Responsibilities include responding to the needs of the patient, resolving issues,...
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Patient Relations Officer
5 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeJob DescriptionWe are seeking a highly skilled Patient Relations Executive to join our team at NMC Royal Khalifa City. The successful candidate will provide exceptional service to our patients and their families, ensuring a positive experience throughout their stay with us.Key Responsibilities:Maintaining accurate documentation and reporting accounts of...
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Patient Relation Executive
3 weeks ago
Dubai, Dubai, United Arab Emirates Zydus Healthcare Full timeWe are looking for a Patient Relation Executive With 2 years of Healthcare Experience Responsibilities: Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete...
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Patient Relation Representative
5 days ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Full timeThe American Hospital Dubai is seeking to recruit young, energetic, customer care-centered, and organized Patient Relations Representatives for our OPD Clinics. The responsibilities comprise all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, filing, cashiering,...
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Patient Relations Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates GARGASH HOSPITAL Full timeWe are seeking a skilled Patient Relations Coordinator to provide exceptional patient care at GARGASH HOSPITAL.Job Summary:As a Patient Relations Coordinator, you will be responsible for greeting patients, registering them in the hospital system, and providing efficient directions. You will also accept payment from patients and perform various clerical...
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Patient Relations Associate
5 days ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to fill the position of Patient Relations Representative. As part of our dynamic front office team, you will be responsible for providing exceptional customer service, handling patient communications, and ensuring smooth day-to-day operations.
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Patient Happiness Executive
3 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timePatient Happiness Executive - UAENDubai, United Arab EmiratesJob DescriptionThe receptionist responsibilities include greeting patients when they enter a medical office, clinic, or hospital. Receptionists also answer telephones and respond to and send faxes. They gather information from patients upon arrival by having them fill out forms. In addition to...
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Concierge & Relations Executive
5 days ago
Dubai, Dubai, United Arab Emirates GluCare Full timeAbout the RoleGluCare Integrated Diabetes Center is seeking a skilled professional to join our team as a Guest Relations & Concierge Executive. This role requires strong customer service skills, a proactive, patient-centric approach, and the ability to handle concerns and ensure a stress-free experience.The successful candidate will work closely with...
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Patient Admin Executive
6 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeResponsibilitiesGreet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.Appointment...
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Patient Admin Executive
4 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeJob Description Managing Patient Experience Responsibilities Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary. Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs. Appointment management including no-shows,...
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Patient Admin Executive
1 day ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeJob DescriptionManaging Patient ExperienceResponsibilities1. Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.2. Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.3. Appointment management including no-shows, rescheduling...
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Patient Happiness Executive
3 weeks ago
Dubai, Dubai, United Arab Emirates NMC Healthcare Full timeRESPONSIBILITIES Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary. Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedule appointments. Register new...
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Guest Relations Officer-Patient Experience
4 days ago
Dubai, Dubai, United Arab Emirates Sheikh Shakhbout Medical City - SSMC Full timeJOB DESCRIPTIONTo ensure a welcoming and supportive culturally sensitive environment for patients, families, and visitors within the hospital. This role is responsible for providing exceptional customer service excellence by addressing patient inquiries, assisting with navigation, resolving concerns, and enhancing the overall patient experience. The Guest...
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LTC Patient Advocate
5 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeWhat We're Looking ForWe are seeking a motivated and experienced Patient Relations Executive who is passionate about delivering exceptional service to our patients and their families. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong commitment to patient-centered...
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Guest Relations
2 days ago
Dubai, Dubai, United Arab Emirates GluCare Full timeGuest Relations & Concierge Executive GluCareWe are looking for a Guest Relations & Concierge Executive to provide an exceptional patient experience by ensuring a warm, welcoming, and seamless journey for all visitors.As a Guest Relations & Concierge Executive, you will be the first point of contact for patients and visitors, ensuring they feel valued and...
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Patient Experience Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates GluCare Full timeJob SummaryAbout GluCare:GluCare Integrated Diabetes Center is a leading healthcare provider dedicated to redefining diabetes management through a patient-centric, technology-driven approach. Our mission is to enhance patient outcomes by combining cutting-edge medical care with an exceptional experience tailored to each individual's needs.We are looking for...
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Patient Experience Manager
21 hours ago
Dubai, Dubai, United Arab Emirates GluCare Full timeGluCare is looking for a Concierge Executive Assistant to join our team. As a key member of our team, you will play a critical role in ensuring a warm and welcoming experience for all patients and visitors.The ideal candidate will have excellent communication and interpersonal skills, with a welcoming and professional demeanor. They will be responsible for...
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Guest Relations
5 days ago
Dubai, Dubai, United Arab Emirates GluCare Full timeAbout GluCare:GluCare Integrated Diabetes Center is a leading healthcare provider dedicated to redefining diabetes management through a patient-centric, technology-driven approach. Our mission is to enhance patient outcomes by combining cutting-edge medical care with an exceptional experience tailored to each individual's needs.Job Summary:We are looking for...
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Patient Happiness Executive
2 weeks ago
Dubai, Dubai, United Arab Emirates Valiant Clinic Full timePreference will be given to the candidates who can join immediately/who are on own visa. Preferred Philippine/Arab candidates. Healthcare Experience Mandatory. Responsibilities: Receives and promptly resolves client inquiries concerning services, facilities, technology, health professional skills, events, organizational news and general health inquiries...