Patient Experience Manager

4 days ago


Dubai, Dubai, United Arab Emirates GluCare Full time

GluCare is looking for a Concierge Executive Assistant to join our team. As a key member of our team, you will play a critical role in ensuring a warm and welcoming experience for all patients and visitors.

The ideal candidate will have excellent communication and interpersonal skills, with a welcoming and professional demeanor. They will be responsible for coordinating VIP and international patient services, assisting with transportation arrangements, and offering guidance on local amenities and services.

Key Responsibilities:

  1. Guest Relations & Patient Experience:
    1. Welcome and greet patients upon arrival.
    2. Coordinate VIP and international patient services.
    3. Assist with transportation arrangements.
  2. Appointment & Scheduling Support:
    1. Work closely with reception and administrative teams.
    2. Send reminders and follow-ups via digital platforms.


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