Senior Business Analyst
2 weeks ago
Senior Business Analyst
About the Role
We are seeking a Senior Business Analyst to support our Oracle BOH suite and purchasing system . You will collaborate with Level 1 support, HRIS, development, Cyber Security, Infrastructure, and product teams.
Key Responsibilities
- Provide technical and business support, ensuring system stability and efficiency.
- Maintain high observability, resiliency, and recoverability in production environments.
- Manage incidents, troubleshoot issues, and drive automation for productivity improvements.
- Conduct root cause analysis and escalate critical issues as needed.
- Develop policies, procedures, and documentation.
Requirements
- 5+ years of application support experience , preferably with Oracle products.
- Experience with Oracle Cloud HCM & ERP (mandatory) , Birchstreet (preferred), and ServiceNow.
- Strong problem-solving, communication, and multitasking skills.
- Bachelor's degree in Computer Science, IT, or related field .
Office-based role with standard working hours.
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