Front Of House Manager
2 months ago
Front of House Manager FitnessClub Manager Jobs in Dubai
Location: Dubai United ArabEmirates
JobDescription:
Our client a highendfitness club in Dubai offering premium group fitness sessions andactivities is seeking an experienced and dynamicFront of House Manager. The successfulcandidate will have a strong background in the fitness industry orexperience in managing front desk operations within 45 star hotels.As the first point of contact for clients the Front of HouseManager will ensure the smooth operation of the reception areaprovide exceptional customer service and maintain a welcoming andluxurious environment for all members.
KeyResponsibilities:
- Oversee all front desk operations ensuring a seamless andpremium experience for members and guests.
- Manage a team of receptionists ensuring that all staffprovide excellent customer service and uphold the fitness clubsstandards.
- Handle member inquiries bookingsand payments for group fitness sessions and other clubservices.
- Ensure the reception area is cleanwellorganized and equipped with the necessary supplies.
- Coordinate with fitness trainers and other clubdepartments to ensure schedules bookings and classes runsmoothly.
- Maintain uptodate knowledge of theclubs fitness offerings promotions and events and communicate thisinformation to members.
- Manage any customercomplaints or issues in a professional and efficientmanner.
- Monitor front desk staff performanceand provide training as needed to maintain high servicestandards.
- Ensure adherence to health andsafety guidelines within the reception area.
- Assist with marketing initiatives events and promotionsto increase member engagement.
- Act as a keypoint of contact for VIP members ensuring their needs are met andexpectations exceeded.
Qualifications:
- Bachelors degree in Hospitality BusinessManagement or a related field.
- A minimum of 35years of experience in a similar role preferably within a premiumfitness facility or a 45 star hotel.
- Strongbackground in the fitness industry or luxuryhospitality.
- Excellent customer servicecommunication and leadership skills.
- Abilityto manage a team and foster a welcoming professionalenvironment.
- Proficiency in booking systemsand pointofsale software.
- Fluent in English;knowledge of additional languages is an advantage.
- A passion for fitness and a healthy lifestyle is highlypreferred.
Benefits& Compensation:
- Competitive salary and benefits package.
- Taxfree salary in Dubai UAE.
- Opportunities for professional growth anddevelopment.
- A dynamic and luxurious workenvironment within a leading fitness club in Dubai.
Similar Job Titles inDubai:
- ReceptionManager
- Club Manager
- Guest Relations Manager
- Fitness ClubFront Desk Manager
- Front OfficeManager
ToApply:
Please fill in all thefields and submit your CV to this job post.
About Us:
Talent Bridge HR Consultancy is a Headhunting Company in Dubaispecializing in Executive Search in Dubai.
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