Front of House Staff
2 months ago
**Job Title: Front of House Staff (Barista & Service)**
**Location: Wild & The Moon, Dubai**
**Employment Type: Full-Time**
Wild & The Moon is a lifestyle-driven plant-based café that promotes healthy living through nourishing, organic, and sustainable food. We’re looking for passionate, energetic, and customer-focused individuals to join our front-of-house team. If you have a love for plant-based food, enjoy creating beautiful coffee beverages, and thrive in a dynamic, customer-centric environment, we want to hear from you
**Key Responsibilities**:
- **Barista Duties**:
- Prepare and serve high-quality coffee beverages, including espresso-based drinks, teas, and other specialty beverages.
- Maintain the cleanliness of the coffee machine and workstations, adhering to hygiene and health standards.
- Provide exceptional coffee presentations with latte art and other coffee-enhancing techniques.
- Monitor stock levels for coffee supplies and ensure everything is well-stocked and organized.
- Engage with customers, recommending drinks and explaining the benefits of ingredients when needed.
- **Customer Service**:
- Greet and interact with guests in a friendly, welcoming, and professional manner.
- Take orders accurately and efficiently using our POS system.
- Assist customers in understanding our menu, especially explaining our plant-based offerings and their health benefits.
- Handle transactions, including cash and card payments, while maintaining the accuracy of the cash register.
- Address customer inquiries, resolve complaints, and provide a memorable experience to all guests.
- **Food Preparation**:
- Prepare and serve menu items, including smoothies, bowls, juices, salads, sandwiches, and other healthy, plant-based dishes.
- Ensure all food items are prepared following our recipes and presentation guidelines.
- Maintain cleanliness and proper food safety standards in the kitchen and food prep areas.
- Monitor inventory levels for food ingredients and communicate shortages or issues to management.
- **Product Knowledge**:
- Develop an in-depth knowledge of Wild & The Moon’s plant-based menu and ingredients.
- Stay updated on our product offerings, seasonal changes, and promotions.
- Enthusiastically share knowledge with customers, highlighting the health benefits of our ingredients.
- Be proactive in learning about plant-based diets, sustainable practices, and healthy lifestyle choices.
- **Operational Support**:
- Assist in setting up and closing the café daily, ensuring the space is clean, organized, and ready for service.
- Support team members in maintaining a smooth and efficient workflow.
- Contribute to a positive team culture by supporting colleagues and collaborating to meet customer needs.
**How to Apply**:
If you are passionate about plant-based food, customer service, and being part of a dynamic, health-conscious community, we encourage you to apply Please send your resume and a brief cover letter explaining why you would be a great fit for Wild & The Moon’s Front of House team.
**Subject Line**: Application for Front of House Staff - [Your Name]
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Front of House: 1 year (required)
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