Luxury Front of House Manager
2 weeks ago
Job Title: Luxury Front of House Manager
Job Summary: We are seeking an experienced and dynamic Luxury Front of House Manager to oversee the smooth operation of our reception area, provide exceptional customer service, and maintain a welcoming and luxurious environment for all members.
- Key Responsibilities: Oversee all front desk operations, manage a team of receptionists, handle member inquiries, bookings, and payments, ensure the reception area is clean and well-organized, coordinate with fitness trainers and other club departments, maintain up-to-date knowledge of the club's fitness offerings, and manage customer complaints.
- Requirements: Bachelor's degree in Hospitality, Business Management, or a related field, minimum of 3-5 years of experience in a similar role, strong background in the fitness industry or luxury hospitality, excellent customer service, communication, and leadership skills, ability to manage a team and foster a welcoming, professional environment, proficiency in booking systems and point-of-sale software, and fluency in English.
Benefits: Competitive salary and benefits package, tax-free salary in Dubai, UAE, opportunities for professional growth and development, and a dynamic and luxurious work environment within a leading fitness club in Dubai.
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