Restaurant Manager/front of House Manager
6 months ago
**Job Location: Sharjah**
**About Us**:
Join our vibrant dining establishment in Sharjah, where we specialize in delivering an exceptional blend of casual yet refined fine dining experiences. Our restaurant is dedicated to impeccable service and a warm, welcoming atmosphere, catering to a discerning clientele. We are currently seeking a highly experienced **Front of House Manager** who is passionate about front-of-house operations and dedicated to excellence in customer service.
As the Restaurant Manager, you will be the face of our restaurant, responsible for overseeing all front-of-house operations and ensuring that every guest experience is outstanding. Your leadership will be crucial in maintaining the highest standards of service and operational efficiency.
**Responsibilities**:
- Lead and manage all front-of-house staff, ensuring a high standard of service is consistently achieved.
- Train and develop the front-of-house team in service excellence and fine casual dining protocols.
- Oversee daily operations, including staff scheduling, floor management, and customer interactions.
- Ensure all guest complaints are handled promptly and with a focus on service recovery.
- Implement and maintain quality control measures to uphold service standards and customer satisfaction.
- Collaborate with the kitchen and bar teams to ensure seamless service and a cohesive dining experience.
- Manage reservations, guest flow, and dining room layout to maximize efficiency and guest satisfaction.
- Uphold all restaurant policies, protocols, and health and safety regulations.
**Requirements**:
- Proven experience as a Restaurant Manager or similar role, specifically in fine casual dining environments.
- Excellent understanding of front-of-house operations, including staff management, customer service, and dining room coordination.
- Strong leadership skills with the ability to motivate and train staff.
- Exceptional communication and interpersonal skills, capable of building strong relationships with both staff and guests.
- Ability to manage high-pressure situations and make decisions quickly.
- Detail-oriented with an aptitude for problem-solving.
- Commitment to maintaining high service standards and customer satisfaction.
**Why Join Us?**
This role offers the opportunity to work in a dynamic and supportive environment, where your skills and dedication will be highly valued. We offer competitive compensation, opportunities for professional growth, and the chance to be part of a passionate team committed to providing an exceptional dining experience.
**Application Process**:
If you are a motivated individual with a knack for front-of-house management and a passion for service excellence, we would love to hear from you. Please submit your resume detailing your experience and why you are the perfect fit for this role.
Pay: AED4,500.00 - AED6,500.00 per month
Application Question(s):
- Can You Join immediately?
**Experience**:
- Fine Dining Or Fine Casual Dining: 4 years (preferred)
**Language**:
- Arabic (preferred)
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