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Key Account Manager

5 months ago

Dubai, United Arab Emirates Sharaf DG Full time

• Establishes productive,professional relationships with key personnel in customeraccounts.

• Meets assigned targets forprofitable sales volume and strategic objectives ofaccounts.

• Proactively leads a jointcompany-strategic account planning process that develops mutualperformance objectives, financial targets, and critical milestonesfor a one and three-year period.

•Proactively assesses, clarifies, and validates customer needs on anongoing basis.

• Leads solutiondevelopment efforts that best address customer needs, whilecoordinating the involvement of all necessary companypersonnel.

• Bears overallresponsibility for customer ownership and acts as central point ofcontact and interface between customer &organization

• Identify salesopportunities, networking and fact-finding and calling on andclosing new accounts.

• Manage andpenetrate customers at all levels and develop relationships withaccounts that enable achievement of plans andobjectives.

• Prepare and delivereffective selling presentations that implement approved CustomerBusiness Plans and employ effective game theory and negotiatingstrategies.

• Develop timely andaccurate forecasts (volume and spend) for accounts and revise basedon actual performance.

• Coordinates theinvolvement of company personnel, including support, services, andmanagement resources, to meet account performanceobjectives.

Desired Skills andExperience

• Proven account management experiencein the Hospitality, Financial services, Education or Real Estateindustry

• Demonstrated ability tocommunicate, present and influence credibly and effectively at alllevels of the organization, including executive andC-level

• Experience in deliveringclient-focused solutions based on customerneeds

• Proven ability to managemultiple projects at a time while paying strict attention todetail

• Excellent listening,negotiation, and presentation skills

•Excellent verbal and written communicationsskills

• Graduate degree or equivalent(MBA Preferred)