In Room Dining Supervisor
5 months ago
What you'llget
Benefits
Asan In-Room Dining Supervisor at The Lana, Dorchester CollectionDubai here are just some of the great benefits you willreceive:
- CompetitiveSalary Package
- World-class DevelopmentOpportunities
- Complimentary stays withbreakfast included in our sister Dorchester Collection hotels. Stayup to twice a year at each hotel
- 50% off atbars and restaurants within all of our sister Dorchester Collectionhotels
- Meals onDuty
- Private MedicalInsurance
- LifeInsurance
- Annual FlightAllowance
- CompanyAccommodation
- Company provided transportationto and from work
- Uniform provided by theCompany with complimentary laundry
- ServiceCharge
Whatyou'll do
You’ll love whatyou do and take pride in delighting our guests:
- You will be responsible forspearheading the day to day operations of In-Room Dining to ensureour guests receive nothing but the bestexperience.
- You’ll also beresponsible for hiring, mentoring and developing the team byimplementing a cohesive training and development program within thedepartment.
- Our values of, Passion,Personality, Respect, Working Together and Creativity guide us eachand every day. As Supervisor Room Service, you’ll havethe opportunity to bring these to life and continue to create ourlegacy.
- You are in charge or monitoring revenuetargets and ensuring these are achieved and exceeded,simultaneously all costs are controlled within pre-set budgetsincluding beverage cost, payroll and otherexpenses.
- By holding a daily service briefing,you ensure the full team is well informed of the daily happeningsaround the hotel.
- During your daily routine,you liaise with other departments when required to ensure animmaculate presentation of your outlet and high standards ofcleanliness as well as maintenance are upheld at all timesincluding furniture, equipment, floors, fixtures andfittings.
- In collaboration with your serviceteam, you ensure fantastic quality of beverage preparation,presentation and beverage inventorycontrol.
- You liaise with the guest servicedepartment daily to ensure all VIP amenities are planned, arrangedand delivered accordingly.
- Conduct minibar spotchecks on a regular basis to ensure the minibars are well(re)stocked and presented at all times, consumption is charged andstock is accounted for correctly.
The items shared are the essence ofa day in the life of an In-Room Dining Supervisor butwe’ll make sure you are provided with specifics on how wecare for our hotel.
What you'llbring
- You’llbring your unique personality and passion to the role and the teamwith your can-do spirit and a positive attitude at alltimes.
- You have a talent for delighting guestsby leading a team of passionate individuals and striving forexcellence.
- Communication is what keeps ourdepartments running perfectly. You have great communication skillswith a strong customer service ethic.
- As adetail orientated and hands-on team player with stronginterpersonal skills, you will thrive on mentoring high potentialteam members to achieve better results and celebrate success withinthe team.
- You are passionate about our industryand are aware of all the latest F&B trends and developmentsaround the world.
- English is the primarylanguage used in our hotel. You can comfortably communicate in thislanguage. Other languages including Arabic, Italian, French,Spanish or German are highly desirable.
- Youwill have a relevant professional certification or hotel schooldiploma and bring a wealth of past experience working for luxuryhotels in the Middle East.
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