In-room Dining Supervisor

1 month ago


Dubai, United Arab Emirates Mama Shelter Full time

**Company Description**
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.- Our commitment to diversity and inclusion:_
- Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text._

Are you ready to take your hospitality skills to the next level? We’re looking for a dynamic **In-Room Dining Supervisor** to lead our fantastic team at Mama Shelter Dubai If you have a passion for exceptional service and enjoy creating memorable experiences for guests, this role is perfect for you ️✨

**THE MISSION**:
**WORK HARD PLAY HARD**
- ** Lead with Passion**: Supervise the In-Room Dining team, ensuring they deliver outstanding service that reflects our Mama Shelter values ❤️
- ** Guest Experience Champion**: Oversee all aspects of in-room dining to guarantee guest satisfaction and a seamless dining experience ️
- ** Menu Maestro**: Keep the team informed about menu updates, specials, and guest preferences, fostering a knowledgeable and enthusiastic environment ‍
- ** Train and Inspire**: Provide training and support to team members, motivating them to excel in their roles and enhance their skills
- **Quality Control**: Ensure that food and beverage orders are prepared, presented, and delivered according to our high standards ✨
- ** Handle Guest Feedback**: Address guest inquiries and concerns promptly, turning any challenges into opportunities for exceptional service ️
- ** Collaborate Across Departments**: Work closely with the kitchen and other teams to ensure smooth operations and top-notch service delivery ️
- ** Operational Excellence**: Assist with inventory management, ordering supplies, and maintaining cleanliness and organization in the In-Room Dining area

If you're excited to lead a team and create unforgettable experiences for our guests at **Mama Shelter Dubai**, we want to hear from you Let’s make every moment special together ❤️
**Qualifications** MADE FOR YOU? ONLY IF**
- ** You’re the pro in tough situations**: Always one step ahead, you stay calm and make the right call when things get tricky.
- **You’re as real as it gets**: Integrity and professionalism are your middle names, and you always keep it 100% honest.
- **Transparency is your thing**: Your motives, methods, and goals are clear as day. No smoke and mirrors here
- **You own your oops moments**: Mistakes happen - you own them, learn from them, and help the team avoid them next time.
- **Business with a heart**: You believe in doing things right, with honesty and fairness. No shortcuts. ️
- ** You keep secrets safe**: Confidentiality is your superpower. Sensitive info stays in the vault. ️

**YOUR LITTLE EXTRAS**:

- ** You always follow through**: When you commit, you deliver. Every time.
- **Team player (and solo star)**: Whether you’re working with the squad or flying solo, you nail it.
- **Your vibe is positive & approachable**: You’ve got that energy that lifts the room, for both your colleagues and guests.
- **You know your people**: You take the time to get to know your teammates and our guests. Relationships matter.
- **You’ve got everyone’s back**: We’re all in this together - one big family making magic happen. ✨

**Additional Information** We’re sure you know the beat**:
**Chorus**: After the successful telephone interview, we will see you at Mama or online, be ready
(chorus x2 depending on the position)
**Last verse**: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.



  • Dubai, United Arab Emirates Hilton Full time

    In Room Dining Supervisor for Conrad Dubai An In Room Dining Supervisor for Conrad Dubai is responsible for supervising room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. **What will I be doing?** As an In Room Dining Supervisor for Conrad Dubai, you will be...


  • Dubai, United Arab Emirates Hilton Full time

    An In Room Dining Supervisor for Conrad Dubai is responsible for supervising room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. **What will I be doing?** As an In Room Dining Supervisor for Conrad Dubai, you will be responsible for supervising room service operations to...


  • Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'llgetBenefitsAsan In-Room Dining Supervisor at The Lana, Dorchester CollectionDubai here are just some of the great benefits you willreceive: CompetitiveSalary PackageWorld-class DevelopmentOpportunitiesComplimentary stays withbreakfast included in our sister Dorchester Collection hotels. Stayup to twice a year at each hotel!50% off atbars and...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    The Team Builders is seeking a skilled Dining Room Supervisor to join our team at a leading upscale fine dining restaurant in Dubai.Key Responsibilities:Oversee the dining room operations, ensuring exceptional customer service and a seamless dining experience.Manage a team of servers, hosts/hostesses, and bussers to maintain high standards of service and...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    The Team Builders is seeking a skilled Head Waiter/Waitress to join our team at a leading upscale fine dining restaurant in Dubai.Key Responsibilities:Provide exceptional dining experiences for guests, ensuring high levels of service and attention to detail.Manage the dining room, including supervising servers, hosts/hostesses, and other staff members.Ensure...


  • Dubai, United Arab Emirates Hilton Full time

    In Room Dining Captain for Conrad Dubai An In-Room Dining Captain at Conrad Dubai assists the Supervisor in coordinating the activities of the guest services team to ensure an excellent guest experience. This role also involves supporting the team and ensuring compliance with health and safety requirements. **What will I be doing?** As an In-Room Dining...

  • Dining Room Attendant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Job DescriptionAs a Dining Room Attendant at Accor, you will be directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently, and promptly. You will be responsible for answering the phone within 3 rings and following phone etiquette according to 25 hours standards. You will also be...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24026452 **Job Category** Food and Beverage & Culinary **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a...

  • In Room Dining Captain

    5 months ago


    Dubai, United Arab Emirates Hilton Full time

    In Room Dining Captain - Waldorf Astoria Dubai Palm Jumeirah An In Room Dining Supervisor with Waldorf Astoria Hotels and Resorts is responsible for supervising operations of the department to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will it be like to work for this Hilton...

  • In Room Dining Captain

    5 months ago


    Dubai, United Arab Emirates Hilton Full time

    An In Room Dining Supervisor with Waldorf Astoria Hotels and Resorts is responsible for supervising operations of the department to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will it be like to work for this Hilton Worldwide Brand?In exceptional destinations around the globe,...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Are you ready to take your hospitality skills to the next level? We're looking for a dynamic In-Room Dining Supervisor to lead our fantastic team at Mama Shelter Dubai. If you have a passion for exceptional service and enjoy creating memorable experiences for guests, this role is perfect for you.The Mission:WORK HARD, PLAY HARDLead with Passion: Supervise...


  • Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    About the RoleWe are seeking a highly skilled In-Room Dining Supervisor to join our team at The Lana, Dubai - Dorchester Collection. As a key member of our hospitality team, you will be responsible for ensuring our guests receive an exceptional dining experience.Key ResponsibilitiesLead the day-to-day operations of In-Room Dining, ensuring seamless service...


  • Dubai, United Arab Emirates Kerzner International Resorts Full time

    Manager, In Room Dining (7914) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Dubai, United Arab Emirates PALAZZO VERSACE HOTEL L.L.C Full time

    JOB SUMMARY Main Duties/Responsibilities: - Take in Room Dining orders over the phone - Sell and upsell food and beverage items. - Describe dishes and inform the guest on how the food is prepared and cooked and on the type of beverage available. - Be punctual, greet colleagues and reports to supervisor upon arrival for duties. - Arrive at work well...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    Job Summary: We are seeking a skilled Dining Room Attendant to join our team at The Team Builders.Assist in maintaining the cleanliness and organization of the dining area.Greet and seat customers in a professional and courteous manner.Take orders and serve food and beverages to customers.Requirements:Minimum of 2-3 years of experience in a similar...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    At SO/ Uptown Dubai, we strive to deliver exceptional service that exceeds our guests' expectations. As a Host/Hostess, you will play a vital role in creating a memorable experience for our guests from the moment they arrive to the moment they depart.Key Responsibilities:• Greet guests warmly and determine the number in their party• Seat guests by...


  • Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. **Job Description** PURPOSE OF POSITION** To manage the overall operation of In-Room Dining, following established...


  • Dubai, United Arab Emirates Hilton Full time

    In Room Dining Manager for Conrad Dubai A In Room Dining Manager for Conrad Dubai leads the In Room Dining and Minibar department and ensure efficiency and productivity in everyday duties and set the goals for performance and deadlines in a way that complies with company's plans and vision while coaching and guiding team members and monitoring their...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    ### Job Title: In Room Dining Order Taker#### Job SummaryWe are seeking a skilled In Room Dining Order Taker to join our team at AccorHotel. As an In Room Dining Order Taker, you will be responsible for taking orders from guests, processing payments, and providing exceptional customer service in a fast-paced environment.#### Key Responsibilities:* Take...

  • In Room Dining Waiter

    2 months ago


    Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time

    Job Summary: **Responsibilities**: - Greet guests with a warm and friendly gesture - Take guest orders accurately and efficiently - Relay orders to the kitchen, ensuring timely and correct preparation - Deliver food and beverages to guest rooms with care and attention to detail - Check in with guests to ensure satisfaction and address any concerns - Prepare...