Cluster Sales Executive
2 weeks ago
Reporting to the Director of Salesresponsibilities and essential job functions include but are notlimited to the following:
Consistently offersprofessional engaging and friendly service.
Representing Fairmont values and servicepromises
Preparing negotiating and sendingproposals & contracts
Determine grouprates based on evaluation with support of DORM
Regular follow ups to ensure highest possibleconversion
Handles negotiations to ensuremaximization of revenue income
Site Inspectionsand entertainments to show case the property
Attends all internal meetings and provides update on group leadstatus
Constant communication with operationteams to ensure highest level of customerservice
Managing a set of 2025 (3rd Party)accounts in terms of sales calls entertainments received leads andconversion/production
KPIs/Activity Goals suchas number of sales calls entertainments site inspections receivedleads and conversion rate
Preparation of weeklymonthly and annual reports such as production reports lead statusreports personal month end reports etc.
Preparation communication and participation in FAM tripgroups/events
Constant interaction with GlobalSales Offices to ensure highest level of product knowledge forglobal KAM
Qualifications :
Experience in luxury hotelsegment (5*)
Excellent communication skills(verbal and written)
Very good presentationskills (site inspections)
Understanding of Groupoperations (arrival procedures meeting requirementsetc.)
Knowledge and experience with MicrosoftOffice is mandatory
Knowledge and experiencewith Opera is an advantage
Previous experiencein MICE is mandatory
Team player with supportiveattitude
RemoteWork :
No
EmploymentType :
Fulltime
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