Account Manager
1 week ago
About BLR
BLR WORLD is an award-winning talent consultancy for the culture, entertainment, and events sectors, enabling organisations to plan, staff, and operate unique permanent and temporary visitor experiences with the very best people.
Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create high-performing teams, design environments and training to help them thrive, then manage them seamlessly on the ground. The result? One-of-a-kind experiences delivered by energised and enthusiastic teams exceeding the highest standards
About the role
BLR WORLD is hiring an Account Manager to oversee the Front of House (FoH) staffing services for Zayed National Museum. This role is pivotal in ensuring exceptional visitor experiences and maintaining a collaborative relationship with Zayed National Museum management. The Account Manager will be based in the UAE and serve as the primary liaison between BLR WORLD and the Department of Culture and Tourism (DCT), meeting regularly with the Visitor Services leadership team to ensure alignment and satisfaction.
Key Responsibilities
Manage and coordinate the staffing of FoH roles, including:
Visitor Services Welcome/Gallery Hosts: 36 per shift.
Visitor Services Ticketing/Admission Hosts: 13 per shift.
Visitor Services Team Leaders: 3 per shift.
Visitor Services Training Manager: 1 full-time.
Ticketing Officers (optional; not included in commercials): 2 full-time.
Ensure all roles are adequately covered and staff are equipped to deliver professional, knowledgeable, and friendly visitor experiences.
Client Relationship Management:
Act as the designated point of contact for Zayed National Museum and DCT, ensuring ongoing customer satisfaction.
Conduct monthly meetings with the Visitor Services Unit Head/Section Head, often on-site, to review operations, gather feedback, and align on improvements.
Maintain proactive communication with Client management to address and resolve challenges promptly.
Account Management and Reporting:
Responsible for ensuring the prompt reporting of all payroll data to ensure staff are paid accurately and in a timely manner
Provide detailed qualifications and experience to demonstrate readiness for the role.
Develop and deliver regular reports on staffing performance, visitor feedback, and operational outcomes.
Collaborate closely with the BLR WORLD team to meet and exceed our clients expectations for visitor service excellence.
Staff Development:
Oversee the performance and skills development of FoH staff, providing development pathways where needed.
Liaising with training manager to assess needs of team and address any concerns
Addressing and monitoring visitor behavior professionally
Foster a team culture that values professionalism, inclusivity, and enthusiasm for creating positive visitor experiences.
Performance Monitoring and Quality Assurance:
Establish and evaluate key performance indicators (KPIs) for FoH staff and operations.
Implement continuous improvement initiatives based on visitor feedback and operational data.
Compliance and Administration:
Ensure all operations comply with client policies, safety standards, and cultural sensitivities.
Maintain accurate records of stang schedules, training, and performance evaluations.
Qualications
Bachelors degree in Business Management, Hospitality, or a related field.
Demonstrated experience in account management or operations, preferably in a customer-facing cultural or hospitality setting.
Experience working in the UAE or familiarity with local cultural and professional practices.
Hard Skills
Proficiency in staff scheduling, resource allocation, and operational reporting.
Strong understanding of visitor service operations, including ticketing and front desk processes.
Familiarity with People of Determination protocols and accessibility services.
Prociency in Microsoft Office Suite and workforce management software.
Knowledge of customer experience optimization techniques.
Soft Skills
Exceptional leadership and team management skills.
Cultural sensitivity and understanding (Arabic speaker preferred)
Strong interpersonal skills, with the ability to build positive client relationships and motivate staff.
Excellent communication skills, both written and verbal.
Problem-solving and critical-thinking abilities for addressing operational challenges.
Adaptability and cultural sensitivity are essential for working within a diverse environment.
High level of organization and attention to detail to ensure smooth day-to-day operations.
-
Accounts Manager
3 months ago
Abu Dhabi, United Arab Emirates Wasalni Limousine For Luxury Motor Vehicles Services L.L.C Full timeWe are looking for an experienced Accounting Manager to oversee our accounting department and ensure the integrity of our financial reporting. **Key Responsibilities**: - Manage and lead the accounting team to ensure accurate and timely financial reporting. - Oversee the preparation of financial statements, budgets, and forecasts. - Ensure compliance with...
-
Accounts Manager
6 months ago
Abu Dhabi, United Arab Emirates Headway Full time**Responsibilities**: - Oversee the day-to-day operations of the accounting department, including accounts receivable, accounts payable, and general ledger functions - Prepare and review financial statements, reports, and forecasts on a regular basis - Ensure compliance with accounting principles, standards, and regulations - Develop and implement financial...
-
Accounting Manager
7 months ago
Abu Dhabi, United Arab Emirates Associated Insurance Brokers Full time**Job functions and responsibilities**: - Manages accounting and payroll personnel and provides direction to the different accounting functional areas (invoice processing, billing, cash receipts, work order processing, credit analysis, receivable collections, month-end close, journal entries, statistical data, and payroll). - Prepares Monthly Financial...
-
Accounts Manager
8 months ago
Abu Dhabi, United Arab Emirates Infotech Electromechanical LLC Full time**Responsibilities** - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and...
-
Accountant Manager
6 months ago
Abu Dhabi, United Arab Emirates business hub international investment Full time**Job Title: Account Manager** **Responsibilities**: - Build and maintain client relationships. - Understand client needs and coordinate with internal teams. - Drive customer satisfaction and retention. - Manage account plans and contract renewals. - Provide regular updates and reports on account performance. **Requirements**: - Bachelor's degree in...
-
Accounts Manager
13 hours ago
Abu Dhabi, United Arab Emirates Mood Coffee Bar Full timeWe are looking for accounts manager with F&B experience, work location will be in Abu dhabi. - Manage and oversee the daily operations of the accounting department including: - month and end-year process - accounts payable/receivable - cash receipts - general ledger - payroll and utilities - treasury, budgeting - cash forecasting - revenue and expenditure...
-
Account Manager
7 months ago
Abu Dhabi, United Arab Emirates RDHS Group Full timeAccount Manager - Food & Beverage (Bar & Restaurant) - Develop and maintain strong relationships with customers, providing them with the highest level of service possible - Understand customer needs and requirements, and identify opportunities to upsell and cross-sell products and services - Negotiate pricing and contract terms with customers, within company...
-
Chief Accountant
2 months ago
Abu Dhabi, United Arab Emirates Property LInk Real Estate Full time_**Full job description**_ As a Chief Accountant, you are responsible for overseeing all accounting functions, financial reporting, and ensuring compliance with accounting standards and regulations. Your expertise in accounting and financial management will play a critical role in maintaining the financial health and integrity of the hotel. -...
-
Accounting Manager
7 months ago
Abu Dhabi, United Arab Emirates Smart world legal translation Full time**Role Description** This is a full-time on-site role for an Account Manager located in Abu Dhabi. The Account Manager will be responsible for managing client relationships, identifying new business opportunities, negotiating contracts, creating and maintaining project schedules, and providing timely and accurate reports to management. The Account Manager...
-
Account Management
6 months ago
Abu Dhabi, United Arab Emirates Microsoft Full timeSenior Account Executive, to lead major accounts (multiple industries) mainly in Abu Dhabi. Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital...
-
Account Manager
9 months ago
Abu Dhabi, United Arab Emirates RDHS Group Full timeAccount Manager: - Develop and maintain strong relationships with customers, providing them with the highest level of service possible - Understand customer needs and requirements, and identify opportunities to upsell and cross-sell products and services - Negotiate pricing and contract terms with customers, within company guidelines - Monitor customer...
-
Account Manager
7 months ago
Abu Dhabi, United Arab Emirates business hub international investment Full time**Job Title: Account Manager** **Summary**: Manage client relationships, drive sales, and ensure satisfaction. Serve as main client contact, coordinate with internal teams, and achieve sales goals. **Responsibilities**: - Develop and maintain client relationships. - Understand client needs and identify opportunities. - Act as primary contact for client...
-
Account Manager
6 months ago
Abu Dhabi, United Arab Emirates SIRVA Full timeAs an Account Manager, you will contribute to Sirva’s success by working closely with the Account Directors to develop, maintain, and shape the client partnerships and enhance the client and customer experience. This role is a strong individual contributor, providing an integral link between operations and client relationships, supporting the strategic...
-
Account Manager
2 months ago
Abu Dhabi, United Arab Emirates Bold Technologies Full timeAccount Manager - IT (Arabic Speaking / Writing) **Key Responsibilities**: - Identify and develop new business opportunities within assigned accounts. - Manage and nurture relationships with existing clients to ensure customer satisfaction and retention. - Conduct market research to understand customer needs and industry trends. - Collaborate with...
-
Management Accountant
6 months ago
Abu Dhabi, United Arab Emirates Tiger Recruitment Ltd Full timeManagement Accountant Reporting to Financial Controller - Ensure timely and accurate availability of financial information for management reports - Produce monthly, quarterly, and other Ad hoc management reports - Maintain accurate and easily retrievable database for management reporting Job description - Prepare monthly, quarterly, and annual financial...
-
Accountant Manager
7 months ago
Abu Dhabi, United Arab Emirates Dynamic care medical center Full timeurgent hiring for accountant and clinic manager for a medical center **Salary**: AED3,000.00 - AED5,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) **Experience**: - Accounting: 1 year (preferred)
-
Accounts Manager
4 months ago
Abu Dhabi, United Arab Emirates Rushdi and Partners General Contracting & Maintenance WLL Full time**Responsibilities**: - Oversee accounts payable, daily cash balance reconciliations and corporate invoices - Prepare monthly loan draw request for multiple construction projects and monitor job costs projects - Review and process subcontract and consultant payment requests - Prepare bank reconciliations and accrual entries - Monitor subcontractor contracts...
-
Accounts Manager
3 weeks ago
Abu Dhabi, United Arab Emirates Brilliant Investment & Development Full time**Job Description Card - Accounts Manager** **Qualifications**: - Bachelor’s degree in Accounting. - Proficiency in Financial Analysis. - Strong attention to detail, analytical, and problem-solving skills. - Effective communication skills. - Proficiency in Microsoft Office. - Strong auditing skills. **Responsibilities**: **1. Financial Management** -...
-
Finance & Accounting Manager
3 months ago
Abu Dhabi, United Arab Emirates Electro Mechanical Co LLC Full time**Responsibilities**: Manage and oversee the daily operations of the accounting department including: Month and end-year process Accounts payable/receivable Cash receipts General ledger Treasury, budgeting Cash forecasting Revenue and expenditure variance analysis Capital assets reconciliations Trust account statement reconciliations, Cheque...
-
Key Account Manager
6 months ago
Abu Dhabi, United Arab Emirates Oceaneering Full timeCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore...