Client Communication Manager

Found in: Talent AE C2 - 2 weeks ago


Dubai, United Arab Emirates Rayqube Future Tech Full time

Client Communication Manager (Event Technology & Brand Activation)

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Job Description:

We are looking for a dynamic and experienced Client Communication Manager with a strong background in Event Technology and Brand Activation. The ideal candidate will play a pivotal role in managing client relationships, ensuring effective communication, and overseeing projects in the Event Technology, Audio-Visual, Space Design, and Metaverse domains.

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Key Responsibilities:

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Client Relationship Management:

  • Foster and nurture strong relationships with clients in the Event Technology, Audio-Visual, Space Design, Brand Activation, Virtual Events, Experience Centres, Exhibitions, Managed Web Services, and Metaverse sectors.
  • Serve as the main point of contact for clients, addressing their needs and ensuring satisfaction.

Project Oversight:

  • Lead and supervise projects related to Event Technology, Brand Activation, and Metaverse experiences.
  • Collaborate with cross-functional teams to ensure projects meet client expectations and are delivered on time and within budget.

Communication Strategy:

  • Develop and implement effective communication strategies to keep clients informed about project progress, milestones, and deliverables.
  • Proactively address client concerns and provide timely solutions.

Technical Expertise:

  • Demonstrate a deep understanding of Event Technology, Audio-Visual systems, Virtual Events, and Metaverse platforms.
  • Utilize software knowledge of latest technologies to enhance client experiences and stay ahead of industry trends.
  • Work closely with technical teams to ensure seamless integration of technology into client projects.
  • Utilize Metaverse platforms to enhance client experiences and achieve strategic objectives.

Team Collaboration:

  • Collaborate with internal teams, including design and technical teams, to ensure alignment with client expectations and project goals.
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Qualifications:

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  • Proven experience in Client Communication and Relationship Management within the Event Technology and Brand Activation sectors.
  • In-depth knowledge of Audio-Visual solutions, Space Design, Virtual Events, Exhibitions, and the Metaverse.
  • Strong project management skills, with the ability to oversee multiple projects simultaneously.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in managing client expectations and addressing concerns promptly.

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About Rayqube Future Tech;

We are a creative tech agency with over a decade of experience, committed to designing immersive experiences and compelling brand engagement. Our strong emphasis on diversity and inclusion is at the core of our values, ensuring a workplace that celebrates uniqueness and a broad range of perspectives. In addition to innovation, we prioritize employee well-being, offering competitive compensation, benefits and a supportive work-life balance. We encourage open communication and provide extensive mentoring and career development programs. Join us at Rayqube Future Tech, where we blend cutting-edge technology with a diverse and inclusive environment to shape the future of digital experiences.

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